Hey hiltonteresa,
If I understand correctly, you are not being updated on your progress on your Apple Watch. It looks like you have already done some troubleshooting. I would recommend you read these articles and use them to help troubleshoot the issue.
To check your progress during your workout, raise your wrist. Then turn the Digital Crown to highlight the metric that's most important to you.
When you run or walk, your Apple Watch taps you every mile or kilometer, and it shows you an update on the screen. If you're cycling, your Apple Watch taps you every five miles or kilometers instead.
Work out with your Apple Watch
Open the Settings app, scroll down, tap Sounds & Haptics, then tap or . You can also tap the slider, then turn the Digital Crown.
You can change how loud an alert is, but you can't change how it sounds.
Change the audio and notification settings on your Apple Watch
Thank you for using Apple Support Communities. Have a good one.