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after the last update, the touch of my phone almost does not work. display original. nothing was replaced. the phone does not listen to me. what to do?

after the last update, the touch of my phone almost does not work. display original. nothing was replaced. the phone does not listen to me. what to do?

Posted on Nov 12, 2017 9:13 PM

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4 replies

Nov 13, 2017 1:05 PM in response to KsuSmo

Hello and welcome to Apple Support Communities KsuSmo,

I see that after updating your iPhone your screen is unresponsive to your touch. I can understand your concern, and I'd be happy to help.

Let's have you take a look at this article with some steps to help resolve this issue:

Get help with the display on your iPhone, iPad, or iPod touch
If after going through these steps the issue still remains, reply back with the answers to the following questions:
1. Are you using the latest version (11.1.1) of iOS 11?
2. Does this only happen when using a certain app or apps?
Thank you for using Apple Support Communities.
Have a great day!

Nov 14, 2017 3:26 AM in response to raina_b22

привет, спасибо за отклик.

  1. да
  2. проблема со всем приложениями, куда бы я не зашла, телефон тормозит и начинает сам писать звонить, отправлять смс итд. самые большие трудности с вибер. перестанавливала его,

after the last update, the touch of my phone almost does not work. display original. nothing was replaced. the phone does not listen to me. what to do?

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