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Brand new Imac 21.5in 4K Very slow Boot up and everything

EtreCheck version: 3.4.6 (460)

Report generated 2017-11-13 00:26:13

Download EtreCheck from https://etrecheck.com

Runtime: 2:43

Performance: Excellent


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Click the [Details] links for more information about that line.


Problem: Computer is too slow

Description:

1 min to boot and shut down takes forever to load programs so laggy brand new computer


Hardware Information:

iMac (Retina 4K, 21.5-inch, 2017)

[Technical Specifications] - [User Guide] - [Warranty & Service]

iMac - model: iMac18,2

1 3 GHz Intel Core i5 (i5-7400) CPU: 4-core

8 GB RAM Upgradeable - [Instructions]

BANK 0/DIMM0

4 GB DDR4 2400 MHz ok

BANK 1/DIMM0

4 GB DDR4 2400 MHz ok

Handoff/Airdrop2: supported

Wireless:
en1: 802.11 a/b/g/n/ac


Video Information:

Radeon Pro 555 - VRAM: 2 GB

iMac 4096 x 2304


Disk Information:

APPLE HDD HTS541010A9E632 disk0: (1 TB) (Rotational)

[Show SMART report]

EFI (disk0s1 - MS-DOS FAT32) <not mounted>
[EFI]: 210 MB

(disk0s2) <not mounted>
[APFS Container]: 1000.00 GB


USB Information:

USB30Bus

Broadcom Corp. Bluetooth USB Host Controller

Apple Inc. FaceTime HD Camera (Built-in)

USB31Bus


Thunderbolt Information:

Apple Inc. thunderbolt_bus


Virtual disks:

Macintosh HD (disk1s1 - APFS) /
[Startup]: 1000.00 GB (973.02 GB free)

Physical disk: disk0s2 1000.00 GB (973.02 GB free)

(disk1s2) <not mounted>
[Preboot]: 1000.00 GB

Physical disk: disk0s2 1000.00 GB

(disk1s3) <not mounted>
[Recovery]: 1000.00 GB

Physical disk: disk0s2 1000.00 GB

(disk1s4) /private/var/vm
[VM]: 1000.00 GB

Physical disk: disk0s2 1000.00 GB


System Software:

macOS High Sierra
10.13.1 (17B48) - Time since boot: less than an hour


Gatekeeper:

Mac App Store and identified developers


System Launch Agents:

[not loaded] 8 Apple tasks

[loaded] 183 Apple tasks

[running] 97 Apple tasks


System Launch Daemons:

[not loaded] 37 Apple tasks

[loaded] 191 Apple tasks

[running] 101 Apple tasks


User Launch Agents:

[loaded] com.google.keystone.agent.plist (Google, Inc. - installed 2017-11-10) [Lookup]


Internet Plug-ins:

QuickTime Plugin: 7.7.3 (installed 2017-10-25)


3rd Party Preference Panes:

None


Time Machine:

Time Machine not configured!


Top Processes by CPU:

3%
WindowServer

2%
assistant_service

1%
kernel_task

1%
accountsd

1%
mds


Top Processes by Memory:

744 MB kernel_task

253 MB Google Chrome

223 MB Google Chrome Helper

193 MB Google Chrome Helper

100 MB Google Chrome Helper


Top Processes by Network Use:

Input Output Process name

9 KB 6 KB mDNSResponder

6 KB 9 KB apsd

1 KB 0 B netbiosd


Top Processes by Energy Use:

4.58 WindowServer

0.76 Google Chrome Helper

0.26 hidd

0.20 mdworker


Virtual Memory Information:

4.59 GB
Available RAM

2.93 GB
Free RAM

3.41 GB
Used RAM

1.66 GB
Cached files

0 B Swap Used


Software installs (last 30 days):

Paint X Lite: 1.1 (installed 2017-11-10)


Install information may not be complete.


Diagnostics Events (last 3 days for minor events):

2017-11-12 18:58:33 SecurityAgent Crash [Open]

Cause: objc_msgSend() selector name: setResult:

2017-11-12 18:54:59 Skype.app Crash [Open]

2017-11-12 15:21:38 iMovie.app Crash [Open]

Cause: terminating with uncaught exception of type std::__1::system_error: mutex lock failed: Invalid argument

abort() called


Can Anyone figure out why my brand new Imac is so darn slow it takes 1 min to boot and 1 min to shut down i did a hardware test everything is fine it came with mac os sierra so i upgraded and formatted it to APHS format or what ever its called and its worse then ever so slow programs crash i tried to return it back where i bought it from but they are out of stock a brand new computer should not be twice as slow as my late 2012 that the processor is slower then this one what a joke. I am stuck with a POS now that i can't return because I didn't buy it from apple.

iMac, macOS High Sierra (10.13.1)

Posted on Nov 12, 2017 10:36 PM

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Brand new Imac 21.5in 4K Very slow Boot up and everything

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