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Question: apple id

What if you entered a email address on the icloud which is not a registered apple id and now the phone keeps on asking for a password but i have never registered the email address so i dont know the password. Please help!

And i try to create a account for that email address but it says email address already used. When i choose forgotten password it says that email address is not a apple id.

iPhone 5, iOS 10.3.3

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Nov 13, 2017 5:47 AM in response to eliskacoufal In response to eliskacoufal

Can you enter another e-mail address that is a valid Apple ID? What happens if you try? If you are unable to change the log in, take the device, the original purchase receipt, and a photo ID to the nearest Apple Store.

Nov 13, 2017 5:47 AM

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Question: apple id