Jiggle mode not working on iPad Air 2

Hey guys,

Did a lot of searching without avail:

1. We have a Supervised managed Profile using Meraki System Manager

2. Restrictions are turned off for App Deletions

3. Layout is set by Profile

We tried removing the profile, resetting all the settings, restarting the devices - no luck.

iPad Air 2 does not have force touch, so it's not an issue with pressure.

When we lightly press our finger on the app, it raises and becomes transparent, but it does not allow us to re-arrange the icons (they are stacked alphabetically) and does not go into jiggle mode.

We cannot remove Safari Home shortcuts either!

Anyone else figured this error out? Seems like a serious bug.