Why am I paying for for Apple Music? What is it?

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B132 Author

Level 1

9 points

Why am I paying for for Apple Music? What is it?

I just got billed 9.99 for Apple Music. What is it? I don't listen to or buy music.

iMac, OS X Mavericks (10.9.2), iMovie messed up.

Posted on Nov 13, 2017 3:33 AM

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Answer 1

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kapple21

Level 3

858 points

Nov 14, 2017 2:20 AM in response to B132

Apple Music is a steaming service that allows you to play unlimited music from a 40 million library. If you wish to cancel this service, you can follow this support article: https://support.apple.com/en-us/HT204939. You may have been subscribed to the three month free trail and have now been charged. If you wish to dispute this charge, you go to this link and request a refund: https://www.apple.com/emea/support/itunes/contact.html

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Answer 2

B132 Author

Level 1

9 points

Nov 14, 2017 2:28 AM in response to kapple21

Thanks Kapple21. I managed to get through to them through live chat and they acknowledged the exact issue you mention above. They said they erroneously signed me up for a 'free trial,' they cancelled it and are sending me a refund. I find this akin to theft. This whole 'free trial' phenomena is driving me nuts. Dropbox did the same thing to me and charged me 720.00! I can't believe a company like Apple would do such a low life scam. It's a **** big waste of my valuable time. How dare they just pass it off as 'an error.' Not good enough. Shame on you Apple!

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