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Many crashes after upgrade 10.13.1

Today, macbookPro crashes or freezes much than 10 times after I upgrading from 10.13 to 10.13.1( stable upgrade ).


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Here is my mac details:


MacBook Pro (Retina, 15-inch, Mid 2015)


Processor: 2.5 GHz Intel Core i7


Memory: 16 GB 1600 MHz DDR3


Graphich: AMD Radeon R9 M370X 2 GB Intel Iris Pro 1536 MB

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I checked the /var/log/system.log. and cannot locate the problem.



Here is some log:

Nov 13 20:27:37 haobtc symptomsd[249]: BUG in libdispatch client: kevent[mach_recv] monitored resource vanished before the source cancel handler was invoked
Nov 13 20:27:38 haobtc cfprefsd[317]: BUG in libdispatch client: kevent[mach_recv] monitored resource vanished before the source cancel handler was invoked
Nov 13 20:27:38 haobtc com.apple.xpc.launchd[1] (com.apple.xpc.launchd.user.domain.501.100008.Aqua): com.apple.AirPlayUIAgent (lint): EnablePressuredExit is not compatible with KeepAlive=true. Ignoring EnablePressuredExit.
Nov 13 20:27:38 haobtc com.apple.xpc.launchd[1] (com.apple.AirPlayUIAgent): This service is defined to be constantly running and is inherently inefficient.
Nov 13 20:27:38 haobtc com.apple.xpc.launchd[1] (com.apple.usernoted): This service is defined to be constantly running and is inherently inefficient.
Nov 13 20:27:38 haobtc com.apple.xpc.launchd[1] (com.apple.FolderActionsDispatcher): This service is defined to be constantly running and is inherently inefficient.
Nov 13 20:27:38 haobtc com.apple.xpc.launchd[1] (com.apple.xpc.launchd.user.domain.501.100008.Aqua): com.apple.quicklook.ui.helper (lint): The HideUntilCheckIn property is an architectural performance issue. Please transition away from it.
Nov 13 20:27:38 haobtc com.apple.xpc.launchd[1] (com.apple.UserEventAgent-Aqua): This service is defined to be constantly running and is inherently inefficient.
Nov 13 20:27:38 haobtc UserEventAgent[62]: BUG in libdispatch client: kevent[mach_recv] monitored resource vanished before the source cancel handler was invoked
Nov 13 20:27:38 haobtc com.apple.xpc.launchd[1] (com.apple.imklaunchagent): This service is defined to be constantly running and is inherently inefficient.
Nov 13 20:27:38 haobtc com.apple.xpc.launchd[1] (com.apple.routined): This service is defined to be constantly running and is inherently inefficient.
Nov 13 20:27:38 haobtc com.apple.xpc.launchd[1] (com.apple.routined): Unknown key for Boolean: EnabledPressuredExit
Nov 13 20:27:38 haobtc com.apple.xpc.launchd[1] (com.apple.coreservices.UASharedPasteboardProgressUI): Unknown key for Boolean: DrainMessagesAfterFailedInit
Nov 13 20:27:38 haobtc com.apple.xpc.launchd[1] (com.apple.xpc.launchd.user.domain.501.100008.Aqua): Could not import service from caller: path = /System/Library/LaunchAgents/com.apple.PCIESlotCheck.plist, caller = loginwindow.115, error = 138: Service cannot be loaded on this hardware
Nov 13 20:27:38 haobtc com.apple.xpc.launchd[1] (com.apple.xpc.launchd.user.domain.501.100008.Aqua): com.apple.protectedcloudstorage.protectedcloudkeysyncing (lint): Invalid type for a LaunchEvent (stream/name/type): com.apple.ProtectedCloudStorage.daily/Interval/int64
Nov 13 20:27:38 haobtc com.apple.xpc.launchd[1] (com.apple.xpc.launchd.user.domain.501.100008.Aqua): com.apple.protectedcloudstorage.protectedcloudkeysyncing (lint): Invalid type for a LaunchEvent (stream/name/type): com.apple.ProtectedCloudStorage.daily/Priority/string
Nov 13 20:27:38 haobtc com.apple.xpc.launchd[1] (com.apple.xpc.launchd.user.domain.501.100008.Aqua): Caller tried to hijack service: path = /System/Library/LaunchAgents/com.apple.pluginkit.pkd.plist, caller = loginwindow.115
...
Nov 13 20:27:40 haobtc com.apple.xpc.launchd[1] (com.apple.imfoundation.IMRemoteURLConnectionAgent): Unknown key for integer: _DirtyJetsamMemoryLimit
Nov 13 20:27:40 haobtc Spotlight[395]: objc[395]: Class SPWebHistoryResult is implemented in both /System/Library/PrivateFrameworks/Spotlight.framework/Versions/A/Spotlight (0x7fffaa807ee0) and /System/Library/CoreServices/Spotlight.app/Contents/MacOS/Spotlight (0x102536a70). One of the two will be used. Which one is undefined.
Nov 13 20:27:40 haobtc Spotlight[395]: objc[395]: Class SPWebHistoryQuery is implemented in both /System/Library/PrivateFrameworks/Spotlight.framework/Versions/A/Spotlight (0x7fffaa807eb8) and /System/Library/CoreServices/Spotlight.app/Contents/MacOS/Spotlight (0x102536ac0). One of the two will be used. Which one is undefined.
Nov 13 20:27:40 haobtc Spotlight[395]: objc[395]: Class SPDefaults is implemented in both /System/Library/PrivateFrameworks/Spotlight.framework/Versions/A/Spotlight (0x7fffaa807b48) and /System/Library/CoreServices/Spotlight.app/Contents/MacOS/Spotlight (0x102536e08). One of the two will be used. Which one is undefined.
Nov 13 20:27:40 haobtc Spotlight[395]: objc[395]: Class SPShortcutPattern is implemented in both /System/Library/PrivateFrameworks/Spotlight.framework/Versions/A/Spotlight (0x7fffaa808778) and /System/Library/CoreServices/Spotlight.app/Contents/MacOS/Spotlight (0x1025370d8). One of the two will be used. Which one is undefined.
Nov 13 20:27:40 haobtc Spotlight[395]: objc[395]: Class SPLogging is implemented in both /System/Library/PrivateFrameworks/Spotlight.framework/Versions/A/Spotlight (0x7fffaa807d00) and /System/Library/CoreServices/Spotlight.app/Contents/MacOS/Spotlight (0x102537358). One of the two will be used. Which one is undefined.
Nov 13 20:27:40 haobtc Spotlight[395]: objc[395]: Class SPLoggingSearchSession is implemented in both /System/Library/PrivateFrameworks/Spotlight.framework/Versions/A/Spotlight (0x7fffaa808688) and /System/Library/CoreServices/Spotlight.app/Contents/MacOS/Spotlight (0x102537380). One of the two will be used. Which one is undefined.
Nov 13 20:27:40 haobtc Spotlight[395]: objc[395]: Class SPAppDefaults is implemented in both /System/Library/PrivateFrameworks/Spotlight.framework/Versions/A/Spotlight (0x7fffaa807a58) and /System/Library/CoreServices/Spotlight.app/Contents/MacOS/Spotlight (0x1025373f8). One of the two will be used. Which one is undefined.
Nov 13 20:27:42 haobtc ksinstall[398]: 2017-11-13 20:27:42.226 ksinstall[398/0xa9a9a1c0] [lvl=2] -[KeystoneInstallTool main] Google Software Update installer ran successfully.
Nov 13 20:27:42 haobtc ksadmin[470]: Using ticket store: <KSPersistentTicketStore:0x100208c80 store=<KSKeyedPersistentStore:0x100208e90
        path="/Library/Google/GoogleSoftwareUpdate/TicketStore/Keystone.ticketstore"
        lockFile=<KSLockFile:0x100209920
            path="/Library/Google/GoogleSoftwareUpdate/TicketStore/Keystone.ticketstore.lock"
            locked=NO
        >
    >>.
Nov 13 20:27:42 haobtc nsurlsessiond[352]: DEPRECATED USE in libdispatch client: Setting timer interval to 0 requests a 1ns timer, did you mean FOREVER (a one-shot timer)?
Nov 13 20:27:42 haobtc com.apple.xpc.launchd[1] (com.apple.imfoundation.IMRemoteURLConnectionAgent): Unknown key for integer: _DirtyJetsamMemoryLimit
Nov 13 20:27:42 --- last message repeated 1 time ---
Nov 13 20:27:42 haobtc ContainerMetadataExtractor[511]: objc[511]: Class BRMangledID is implemented in both /System/Library/PrivateFrameworks/CloudDocs.framework/Versions/A/CloudDocs (0x7fffa7756f10) and /System/Library/PrivateFrameworks/CloudDocsDaemon.framework/XPCServices/ContainerMetadataExtractor.xpc/Contents/MacOS/ContainerMetadataExtractor (0x104bc4528). One of the two will be used. Which one is undefined.
Nov 13 20:27:43 haobtc com.apple.xpc.launchd[1] (homebrew.mxcl.postgresql[502]): Service exited with abnormal code: 1
Nov 13 20:27:43 haobtc com.apple.xpc.launchd[1] (homebrew.mxcl.postgresql): Service only ran for 0 seconds. Pushing respawn out by 10 seconds.
Nov 13 20:27:43 haobtc com.apple.xpc.launchd[1] (com.apple.CoreLocationAgent[521]): Endpoint has been activated through legacy launch(3) APIs. Please switch to XPC or bootstrap_check_in(): com.apple.CoreLocation.agent
Nov 13 20:27:43 haobtc GoogleSoftwareUpdateAgent[467]: 2017-11-13 20:27:43.412 GoogleSoftwareUpdateAgent[467/0x7fffab864340] [lvl=2] -[KSAgentApp(PrivateMethods) setUpLoggerOutputForVerboseMode:] Agent default/global settings: <KSAgentSettings:0x100711960 bundleID=com.google.Keystone.Agent lastCheck=2017-11-13 11:40:39 +0000 lastServerCheck=2017-10-13 00:21:44 +0000 lastCheckStart=2017-11-13 11:40:28 +0000 checkInterval=18000.000000 uiDisplayInterval=604800.000000 sleepInterval=1800.000000 jitterInterval=900 maxRunInterval=0.000000 isConsoleUser=1 ticketStorePath=/Users/michael/Library/Google/GoogleSoftwareUpdate/TicketStore/Keystone.ticketstore runMode=3 daemonUpdateEngineBrokerServiceName=com.google.Keystone.Daemon.UpdateEngine daemonAdministrationServiceName=com.google.Keystone.Daemon.Administration alwaysPromptForUpdates=0 lastUIDisplayed=(null) alwaysShowStatusItem=0 updateCheckTag=(null) printResults=NO userInitiated=NO>
Nov 13 20:27:43 haobtc com.apple.xpc.launchd[1] (com.apple.bsd.dirhelper[549]): Endpoint has been activated through legacy launch(3) APIs. Please switch to XPC or bootstrap_check_in(): com.apple.bsd.dirhelper
Nov 13 20:27:43 haobtc Finder[338]: libcoreservices: __create_or_fix_relative_directory: 959: __dirhelper_create_relative returned (os/kern) failure
Nov 13 20:27:43 --- last message repeated 3 times ---
Nov 13 20:27:43 haobtc ksadmin[552]: Using ticket store: <KSPersistentTicketStore:0x100304cb0 store=<KSKeyedPersistentStore:0x100304cd0
        path="/Users/michael/Library/Google/GoogleSoftwareUpdate/TicketStore/Keystone.ticketstore"
        lockFile=<KSLockFile:0x1003057a0
            path="/Users/michael/Library/Google/GoogleSoftwareUpdate/TicketStore/Keystone.ticketstore.lock"
            locked=NO
        >
    >>.


I just put some example log, If you need more detail about log, I can send the file to you。

MacBook Pro with Retina display, macOS High Sierra (10.13.1), upgrade from 10.13

Posted on Nov 13, 2017 4:51 AM

Reply
1 reply

Nov 13, 2017 5:50 AM in response to MichaelOoO2

1)

If you have any panic reports, please post them (NOTE: Not app crashes, as they are generally only useful to the developer; but a panic report can be very useful):

Kernel Panic reports: Finder -> Go -> Go to Folder -> /Library/Logs/DiagnosticReports

<http://support.apple.com/kb/ht2546>

<http://support.apple.com/en-us/HT200553>

The panic report should have "panic" in the file name.


2)

Please post the EtreCheck output as a "Reply" to this thread

<https://discussions.apple.com/docs/DOC-6174> or <https://etrecheck.com>

Use the EtreCheck "Share" button to "Copy Report" (See the image below)

User uploaded file

And then Paste in a "Reply" to this thread.

If, AND ONLY IF, you get the error:

"The message contains invalid characters"

then try posting to PasteBin.com, and give us a PasteBin URL link.

<http://pastebin.com/>

.

EtreCheck is a tool that helps Apple Support Community volunteers debug problems without any access to the troubled computers. Debugging problems can be a difficult task even when the machine is in front of you. Attempting it via a discussion forum is extremely difficult. EtreCheck is a great help that regards.


3)

You should also try an SMC reset and an NVRAM reset

<Reset the System Management Controller (SMC) on your Mac - Apple Support>

<How to reset NVRAM on your Mac - Apple Support>

Not likely to affect hangs and such, but at this point it is in line with "It Can't Hurt"

Many crashes after upgrade 10.13.1

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