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Question: custom text tones not working. All texts only ring "default"

All my close contacts have been assigned custom text tones. However, ALL texts come to me as "default." I have tried changing the text tones; restarting the phone, etc., to no avail. It is very unnerving when I'm expecting a specific text and get the default tone.


Can this be fixed?

iPhone 6, iOS 11.0.3

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User profile for user: jodi295

Question: custom text tones not working. All texts only ring "default"