My iPhone x is stuck on lock screen

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Level 1

14 points

My iPhone x is stuck on lock screen

My iPhone x is stuck on lock screen and it freezes after i enter the passcode. It freezes for a couple minutes then restarts. I enter the passcode again but the same thing happen I have try to reboot more than 15 times but the issue still not solved.

I’m on IOS 11.1

iPhone X, iOS 11.1

Posted on Nov 13, 2017 4:43 AM

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Answer 1

ProustGiulio

Level 10

207,929 points

Nov 13, 2017 5:02 AM in response to khalaz0a

You have 14 days full warranty - refund from the date of purchase.

I would contact your nearest Apple Store and have your device inspected.

Regards

Giulio

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