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Question: How can I install and update my apps without a payment method?

I'm trying to get free apps and it won't let me without putting my payment method in but I have no money so it gets declined even if it's free. It won't even let me update my already installed apps.

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Nov 13, 2017 6:12 PM in response to McKenziebrown08 In response to McKenziebrown08

Hi McKenziebrown08!

I understand that you're unable to download free apps in the App Store, and I'm happy to help. It sounds like there may be a problem with a previous purchase on your account, and you must add valid payment information before any content can be downloaded. You can read more about this here:

If your payment method is declined, or you have a billing issue with a previous purchase in the iTunes Store

Thanks for using Apple Support Communities.


Cheers!

Nov 13, 2017 6:12 PM

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Question: How can I install and update my apps without a payment method?