I can't log in on my iMac

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Level 1

8 points

I can't log in on my iMac

I can't log in on my iMac, when I type a character 2 spaces are filled. There was a box left on the keyboard and track pad. I did a power down and restart but it didn't correct the problem.

Posted on Nov 13, 2017 6:31 AM

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Answer 1

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rkaufmann87

Level 10

140,382 points

Nov 13, 2017 6:38 AM in response to JoeC5555

Reset the SMC 2-3 times back to back and retest, instructions are in iMac SMC and PRAM reset

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Answer 2

JoeC5555 Author

Level 1

8 points

Nov 13, 2017 9:05 AM in response to rkaufmann87

Thanks, the SMC reset worked first time.

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