APPLE ID

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Level 1

4 points

APPLE ID

Hello guys, my phone is completely locked it says enter your Apple ID (someone trying to use my id account). My ID is locked as well for security reason and can't activate it because I forget the security questions and the recovery email as well. I do have the receipt and the phone box as well if this helps.

iPhone 6, iOS 10.3.3

Posted on Nov 13, 2017 6:17 AM

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Answer 1

Eric Root

Level 10

684,027 points

Nov 13, 2017 6:19 AM in response to faisali

Take the device, the original purchase receipt, and a photo ID to the nearest Apple Store.

or

there is a contact link.

Apple ID Support

Apple ID Support (2)

Apple Support by e-mail or chat Select your device, Battery, Power and Charging, then Power adapter not working to get a chat option. If you need to talk to them, ask them if they will do a Skype or FaceTime with you.

Apple Support using Twitter

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