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Question: stuck during reinstallation

Durning reinstallation, at the begining when showing 6 min, henceforth it’s not advancing a bit. Seems like it’s is pretty got stuck even leaving for hours. Finally showing installation failed. Please note, it’s very first time after buying, so time machine won’t work. What to do?

MacBook Air, iOS 11.0.3

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Nov 16, 2017 2:50 PM in response to ranaramon In response to ranaramon

Hey, ranaramon! It seems as though no one has responded to your question. If you could provide the answers to the following questions, it may help someone in the Apple Support Communities get you an solution:


What are you trying to reinstall (for example, the macOS software on your MacBook Air, an app, or something else)?
Why are you trying to reinstall, is there a specific issue you are having?
What is the current macOS software version you are running on your MacBook Air?

Have a good day.

Nov 16, 2017 2:50 PM

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Question: stuck during reinstallation