Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Question:

Question: Purchasing

It is 11/13/17 at 9:57am and I just got a notification that I bought something from iTunes. I do not have iTunes on my laptop, I only download it back on there when I have to back up my iPhone. I don't even have it downloaded on my phone. I don't know if y'all have a glitch or if someone has my account but every few weeks someone buys something on my iTunes and I get charged with it when I have not payed for anything.

Posted on

Reply
Question marked as Apple Recommended
Answer:
Answer:

This is a user-to-user support forum. If the only indication of the charges is from an email or text, be aware that it may be a phishing attempt to get you to log in to a site that appears to be Apple and divulge your password or credit card information. Avoid phishing emails, fake 'virus' alerts, phony support calls, and other scams - Apple Support


You can use the following to determine if it is a real charge, what it is for, and to report a problem: Get help with an item purchased from the App Store, iTunes Store, or iBooks Store - Apple Support


Also see: If you see 'itunes.com/bill' or an unfamiliar charge on your bank, credit card, or debit statement - Apple Support


If there are actual charges to your account that you did not authorize, change your password as described in item 5 in the last link above.

Posted on

Page content loaded

Question marked as Apple Recommended

Nov 13, 2017 8:58 AM in response to Amandarae3 In response to Amandarae3

This is a user-to-user support forum. If the only indication of the charges is from an email or text, be aware that it may be a phishing attempt to get you to log in to a site that appears to be Apple and divulge your password or credit card information. Avoid phishing emails, fake 'virus' alerts, phony support calls, and other scams - Apple Support


You can use the following to determine if it is a real charge, what it is for, and to report a problem: Get help with an item purchased from the App Store, iTunes Store, or iBooks Store - Apple Support


Also see: If you see 'itunes.com/bill' or an unfamiliar charge on your bank, credit card, or debit statement - Apple Support


If there are actual charges to your account that you did not authorize, change your password as described in item 5 in the last link above.

Nov 13, 2017 8:58 AM

Reply Helpful
User profile for user: Amandarae3

Question: Purchasing