Until recently all of my folders were showing a question mark. I restarted and they went away. However now I cant open a single program or google chrome without it ******** down. I cannot open ANYTHING!

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VJCar Author

Level 1

4 points

Until recently all of my folders were showing a question mark. I restarted and they went away. However now I cant open a single program or google chrome without it ******** down. I cannot open ANYTHING!

Nothing on laptop will open

Posted on Nov 13, 2017 7:54 AM

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Answer 1

brenden dv

Community Specialist

Nov 16, 2017 2:42 PM in response to VJCar

Hello VJCar,

Thanks for that info and choosing the Apple Support Communities. If I understand correctly, you are unable to open applications on your Mac. You can figure out if unexpected behavior is related to a user file or setting by trying to reproduce the issue from another user account. This process includes creating a new user account, logging in to it, and testing for the issue.

How to test an issue in another user account on your Mac

Next, use safe mode to start up your Mac as it does the following things:

Verifies your startup disk and attempts to repair directory issues, if needed

Loads only required kernel extensions

Prevents startup items and login items from opening automatically

Disables user-installed fonts

Deletes font caches, kernel cache, and other system cache files

Log into your user account and test the issue while in safe mode and then restart normally and test the issue again.

Use safe mode to isolate issues with your Mac
Limited graphics performance in OS X recovery or safe mode

Cheers!

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