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Question: Invoice cancellation

Hi! I have been invoice for Netflix that I did not buy. Try the link for cancellation form for it but couldn’t get it.

Please help. X

iPad, iOS 7

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Nov 13, 2017 2:51 PM in response to Cindyhare In response to Cindyhare

You are sure that it’s a genuine email from Apple and not a phishing attempt trying to get your account and payment details ? iTunes doesn't emails with links to a 'cancellation form' (there is no such form).

Phishing and similar emails : Avoid phishing emails, fake 'virus' alerts, phony support calls, and other scams - Apple Support

Genuine iTunes emails : Identifying legitimate emails from the iTunes Store - Apple Support

Viewing an account's purchase history : See your purchase history in the iTunes Store - Apple Support (on an iOS device you can view the last 90 days purchases via http://reportaproblem.apple.com)

Nov 13, 2017 2:51 PM

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Question: Invoice cancellation