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Question: Family Share Plan

Just added the family share plan and my apps are not being shared.

iPhone 6 Plus, iOS 11.0.3

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Have you gone through with a purchase to see if you actually are charged ? If you are, contact iTunes Support : http://reportaproblem.apple.com


(Don't post images that contain your email address (unless you really like spam emails), these are user public forums - I've asked the hosts to remove it.)

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Nov 14, 2017 2:30 PM in response to robertnathanhill In response to robertnathanhill

User uploaded file


Here are the pictures showing whats going on. I should not be charged because of family share, but it still wants to charge me.
<Image Edited by Host to Remove Personal Information>

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Nov 13, 2017 3:00 PM in response to robertnathanhill In response to robertnathanhill

If other members of the Family Share aren't seeing apps under your id in the Purchased section check to see if you have sharing enabled on your account, and if the apps that you've bought are shareable : What types of content can I share with Family Sharing? - Apple Support

Nov 13, 2017 3:00 PM

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Nov 13, 2017 4:39 PM in response to King_Penguin In response to King_Penguin

This is no help. Im not seeing any share files. I go to the App Store and there is not purchased apps. I only have today, games, apps, updates, search. Even if I click on updates, don't see purchased apps.

Nov 13, 2017 4:39 PM

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Nov 14, 2017 7:35 AM in response to King_Penguin In response to King_Penguin

OK, I see finally where the already purchased apps are. I click on the cloud with the arrow to download it, but it still wants me to buy it. I thought with family share, we could share apps without buying them again. Still seeing a problem. Sorry for having such a hard time with this.

Nov 14, 2017 7:35 AM

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Nov 14, 2017 2:30 PM in response to robertnathanhill In response to robertnathanhill

User uploaded file


Here are the pictures showing whats going on. I should not be charged because of family share, but it still wants to charge me.
<Image Edited by Host to Remove Personal Information>

Nov 14, 2017 2:30 PM

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Question marked as Solved

Nov 14, 2017 2:29 PM in response to robertnathanhill In response to robertnathanhill

Have you gone through with a purchase to see if you actually are charged ? If you are, contact iTunes Support : http://reportaproblem.apple.com


(Don't post images that contain your email address (unless you really like spam emails), these are user public forums - I've asked the hosts to remove it.)

Nov 14, 2017 2:29 PM

Reply Helpful (1)
User profile for user: robertnathanhill

Question: Family Share Plan