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Question: My Macbook Air will not keep the charge for very long

Battery looses charge raipidly

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Nov 13, 2017 10:17 AM in response to LucilleLemire In response to LucilleLemire

Use spotlight to search for activity monitor and open it.


In the app, look for CPU% and determine the highest grade of usage and what it relates to such as a know or unknown app or service running in the background.


But you might have a faulty battery and a reservation might be required for a full cycle count.


Please see

Determining battery cycle count for Mac notebooks

https://support.apple.com/en-us/HT201585

Nov 13, 2017 10:17 AM

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Nov 13, 2017 4:33 PM in response to LucilleLemire In response to LucilleLemire

Please post the EtreCheck output as a "Reply" to this thread

<https://discussions.apple.com/docs/DOC-6174> or <https://etrecheck.com>

Use the EtreCheck "Share" button to "Copy Report" (See the image below)

User uploaded file

User uploaded file

And then Paste in a "Reply" to this thread.

If, AND ONLY IF, you get the error:

"The message contains invalid characters"

then try posting to PasteBin.com, and give us a PasteBin URL link.

<http://pastebin.com/>

.

EtreCheck is a tool that helps Apple Support Community volunteers debug problems without any access to the troubled computers. Debugging problems can be a difficult task even when the machine is in front of you. Attempting it via a discussion forum is extremely difficult. EtreCheck is a great help that regards.

Nov 13, 2017 4:33 PM

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Question: My Macbook Air will not keep the charge for very long