Both purchases went through : See your purchase history in the App Store or iTunes Store - Apple Support , one isn't just : About payment card authorization holds in the iTunes Store - Apple Support ? If it did go through twice and shows twice on your purchase history : http://reportaproblem.apple.com (and check to see if it shows twice in Subscriptions : View, change, or cancel your subscriptions - Apple Support).
For not receiving it, have you looked on the developer's website for a help/FAQ section and/or contacted the developer ? If they can't or won't help contact iTunes Support via the above 'report a problem' site