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Question: IPhone 7 Plus 256gb model keeps freezing & crashing.

I purchased a new iPhone 7 Plus back in September and since then it has been constantly crashing and freezing. I have updated to the latest iOS version every time this comes available (now on 11.1.1) but this makes no difference. I have factory reset and restored from an iCloud backup but this makes no difference.


Starting to get frustrating resetting my phone at least twice a day. Is this a known issue? Is there something you can recommend that I haven’t already tried?


I had the same phone previous to this before it was stolen which had no issues which is making me think there is a hardware issue.

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User profile for user: rgreen20595

Question: IPhone 7 Plus 256gb model keeps freezing & crashing.