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My iPhone X does not show incoming calls but rings when a call comes .

I am on OS11.1.1 on my IPhone X . When an incoming call comes my iPhone X rings but the call does not show on the screen for some time . , so I can’t receive the call till about 8-10 rings .

I restart the phone and it works normal again .

Can someone advise how to fix this issue .

Thanks

Posted on Nov 13, 2017 10:04 AM

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15 replies

Nov 14, 2017 11:05 AM in response to sachdeva02

Hello and welcome to Apple Support Communities sachdeva02,

I see that you're having an issue with incoming calls not showing up on your iPhone X right away when the phone is ringing. I can certainly understand your concern, and I'd be happy to help.

Let's start by checking to see if there is an update for your carrier settings:

Update your carrier settings on your iPhone or iPad
If you check and there is not an update for the carrier settings, reply back with the answers to the following questions:
1. Does this happen when you're in a specific place or location?
2. Do you have Wi-Fi assist enabled on your iPhone?
3. Do you have a recent backup in iCloud or iTunes?
Thank you for using Apple Support Communities.
Have a great day!

My iPhone X does not show incoming calls but rings when a call comes .

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