what,you're,supposed,to,do,if,your,phone,only,works,on,headphones

Question

Level 1

8 points

what,you're,supposed,to,do,if,your,phone,only,works,on,headphones

My iphone is not functioning properly, when you plug the headphones while the music is on it can still play but when you remove the headphones, the music still going but you can't hear anything anymore.

iPhone SE, iOS 11.1

Posted on Nov 13, 2017 10:50 AM

Reply

Answer 1

kapple21

Level 3

858 points

Nov 13, 2017 12:20 PM in response to Mmarie1024

I have had this issue before. I turned out to be a hardware issue, so I would suggest contacting Apple Support (https://support.apple.com/en-gb) and organising a repair. You could, however, try erasing your iPhone and restoring it as they will probably tell you to try that first.

Reply