GPU Panic: mux-regs after sleep mode

Hi,

my problem is, that I can not wake up my MacBook Pro after it went to Sleep mode. Sometimes it is possible, but if it stays longer in the Sleep mode (like 3-4 hours), it is impossible to wake it up. After that I need to turn off the computer by the power button, and turn it on. Often I need to repeat this turn off/turn on process multiple times to be able to use my computer. When the computer is finally on, I always se a GPU panic log, I will post it, too.

So I took it to two Authorised Service Providers, on both places they told me, that it is a software issue. On the second place the computer was reinstalled and tested. They said, that they did not notice the given error during testing. I tried to turn on the computer in the service, and it went well. I put the computer in Sleep mode and came home. After one hour or so, I was able to wake up the computer. I put the computer in Sleep mode once again. After two hours I was not able to wake up my computer, the keyboard lights were on but the display stayed black.

The GPU kernel panic log:

Anonymous UUID: 8973C34A-4D8A-84BC-BF45-589F8DE5B78A

Mon Nov 13 19:23:08 2017

*** Panic Report ***

panic(cpu 4 caller 0xffffff7f9e07f9e9): "GPU Panic: mux-regs ef ef ef ef ef ef severity 3 WS-ready 1 switch-state 0 IG FBs 0 EG FBs 1:0 power-state 0 3D idle HDA idle : UH eHlPH

E0L H(L @ H HH

u: GPU is not found. PCI config access fails!!!

\n"@/BuildRoot/Library/Caches/com.apple.xbs/Sources/AppleGraphicsControl/AppleGr aphicsControl-3.16.19/src/AppleMuxControl/kext/GPUPanic.cpp:162

Backtrace (CPU 4), Frame : Return Address

0xffffff920ed3b4b0 : 0xffffff801ca6b6f6

0xffffff920ed3b500 : 0xffffff801cb96f54

0xffffff920ed3b540 : 0xffffff801cb88c39

0xffffff920ed3b5c0 : 0xffffff801ca1d190

0xffffff920ed3b5e0 : 0xffffff801ca6b1cc

0xffffff920ed3b710 : 0xffffff801ca6af4c

0xffffff920ed3b770 : 0xffffff7f9e07f9e9

0xffffff920ed3b7d0 : 0xffffff7f9f47d903

0xffffff920ed3b800 : 0xffffff7fa2eaaf99

0xffffff920ed3b830 : 0xffffff7fa03289a7

0xffffff920ed3b950 : 0xffffff7fa0329548

0xffffff920ed3b980 : 0xffffff7fa03288f4

0xffffff920ed3b9c0 : 0xffffff7fa0328533

0xffffff920ed3ba00 : 0xffffff7fa0320f74

0xffffff920ed3bc00 : 0xffffff7fa0321d0f

0xffffff920ed3be00 : 0xffffff7f9da33ff6

0xffffff920ed3be50 : 0xffffff7f9da33d5e

0xffffff920ed3be80 : 0xffffff7f9da3a593

0xffffff920ed3bed0 : 0xffffff801d0a3835

0xffffff920ed3bf30 : 0xffffff801d0a2042

0xffffff920ed3bf70 : 0xffffff801d0a167c

0xffffff920ed3bfa0 : 0xffffff801ca1a4f7

Kernel Extensions in backtrace:

com.apple.iokit.IOGraphicsFamily(517.17)[05FC87E8-B78E-319E-AF08-0EBDA16094CE]@ 0xffffff7f9da2a000->0xffffff7f9da6ffff

dependency: com.apple.iokit.IOPCIFamily(2.9)[1A5661CA-0F8F-3EC1-B3B4-5A9ADDAE360F]@0xffffff 7f9d294000

com.apple.driver.AppleMuxControl(3.16.19)[659DC601-9C63-3248-871F-3BC3542CFB2B] @0xffffff7f9e071000->0xffffff7f9e083fff

dependency: com.apple.driver.AppleGraphicsControl(3.16.19)[50A642BF-B1E3-3F41-B211-70EFAE5B E872]@0xffffff7f9e02b000

dependency: com.apple.iokit.IOACPIFamily(1.4)[8794C760-FDD9-3664-ADED-4A9BBEC6E517]@0xfffff f7f9d7a2000

dependency: com.apple.iokit.IOPCIFamily(2.9)[1A5661CA-0F8F-3EC1-B3B4-5A9ADDAE360F]@0xffffff 7f9d294000

dependency: com.apple.iokit.IOGraphicsFamily(517.17)[05FC87E8-B78E-319E-AF08-0EBDA16094CE]@ 0xffffff7f9da2a000

dependency: com.apple.AppleGraphicsDeviceControl(3.16.19)[35BE1077-5D56-3353-BFC5-F6026B931 F81]@0xffffff7f9db2a000

com.apple.kext.AMDSupport(1.5.8)[50B1EFF2-E69B-3B1F-87EB-4C6EFC2A97F6]@0xffffff 7f9f477000->0xffffff7f9f650fff

dependency: com.apple.iokit.IOACPIFamily(1.4)[8794C760-FDD9-3664-ADED-4A9BBEC6E517]@0xfffff f7f9d7a2000

dependency: com.apple.iokit.IOPCIFamily(2.9)[1A5661CA-0F8F-3EC1-B3B4-5A9ADDAE360F]@0xffffff 7f9d294000

dependency: com.apple.iokit.IOGraphicsFamily(517.17)[05FC87E8-B78E-319E-AF08-0EBDA16094CE]@ 0xffffff7f9da2a000

dependency: com.apple.AppleGraphicsDeviceControl(3.16.19)[35BE1077-5D56-3353-BFC5-F6026B931 F81]@0xffffff7f9db2a000

com.apple.kext.AMD7000Controller(1.5.8)[839ACE20-D86C-3A18-BFA3-FECCA3F72C20]@0 xffffff7fa2e67000->0xffffff7fa3045fff

dependency: com.apple.iokit.IOACPIFamily(1.4)[8794C760-FDD9-3664-ADED-4A9BBEC6E517]@0xfffff f7f9d7a2000

dependency: com.apple.iokit.IOPCIFamily(2.9)[1A5661CA-0F8F-3EC1-B3B4-5A9ADDAE360F]@0xffffff 7f9d294000

dependency: com.apple.kext.AMDSupport(1.5.8)[50B1EFF2-E69B-3B1F-87EB-4C6EFC2A97F6]@0xffffff 7f9f477000

dependency: com.apple.iokit.IOGraphicsFamily(517.17)[05FC87E8-B78E-319E-AF08-0EBDA16094CE]@ 0xffffff7f9da2a000

dependency: com.apple.AppleGraphicsDeviceControl(3.16.19)[35BE1077-5D56-3353-BFC5-F6026B931 F81]@0xffffff7f9db2a000

com.apple.kext.AMDFramebuffer(1.5.8)[B94E7026-105A-3051-9F4F-CAA0E8826F6A]@0xff ffff7fa0317000->0xffffff7fa033efff

dependency: com.apple.iokit.IOACPIFamily(1.4)[8794C760-FDD9-3664-ADED-4A9BBEC6E517]@0xfffff f7f9d7a2000

dependency: com.apple.iokit.IOPCIFamily(2.9)[1A5661CA-0F8F-3EC1-B3B4-5A9ADDAE360F]@0xffffff 7f9d294000

dependency: com.apple.kext.AMDSupport(1.5.8)[50B1EFF2-E69B-3B1F-87EB-4C6EFC2A97F6]@0xffffff 7f9f477000

dependency: com.apple.iokit.IOGraphicsFamily(517.17)[05FC87E8-B78E-319E-AF08-0EBDA16094CE]@ 0xffffff7f9da2a000

BSD process name corresponding to current thread: kernel_task

Mac OS version:

17B48

Kernel version:

Darwin Kernel Version 17.2.0: Fri Sep 29 18:27:05 PDT 2017; root:xnu-4570.20.62~3/RELEASE_X86_64

Kernel UUID: 4B214D53-883B-3E5F-A115-9FDA17E68BA8

Kernel slide: 0x000000001c800000

Kernel text base: 0xffffff801ca00000

__HIB text base: 0xffffff801c900000

System model name: MacBookPro11,5 (Mac-06F11F11946D27C5)

System uptime in nanoseconds: 445078552239

last loaded kext at 395040495412: com.apple.driver.usb.cdc 5.0.0 (addr 0xffffff7fa313c000, size 28672)

last unloaded kext at 354829029308: com.apple.driver.AppleFileSystemDriver 3.0.1 (addr 0xffffff7f9d603000, size 8192)

loaded kexts:

com.apple.driver.AudioAUUC 1.70

com.apple.driver.AppleHDA 280.12

com.apple.driver.AGPM 110.23.24

com.apple.driver.ApplePlatformEnabler 2.7.0d0

com.apple.driver.X86PlatformShim 1.0.0

com.apple.filesystems.autofs 3.0

com.apple.driver.AppleGraphicsDevicePolicy 3.16.19

com.apple.AGDCPluginDisplayMetrics 3.16.19

com.apple.driver.AppleUpstreamUserClient 3.6.4

com.apple.driver.AppleHV 1

com.apple.iokit.IOUserEthernet 1.0.1

com.apple.kext.AMDFramebuffer 1.5.8

com.apple.iokit.IOBluetoothSerialManager 6.0.1f1

com.apple.driver.pmtelemetry 1

com.apple.Dont_Steal_Mac_OS_X 7.0.0

com.apple.kext.AMDRadeonX4000 1.5.8

com.apple.driver.AppleIntelHD5000Graphics 10.2.8

com.apple.AVEBridge 1.0.0

com.apple.kext.AMD7000Controller 1.5.8

com.apple.driver.eficheck 1

com.apple.driver.AppleSMCLMU 211

com.apple.driver.AGDCBacklightControl 3.16.19

com.apple.driver.AppleIntelSlowAdaptiveClocking 4.0.0

com.apple.driver.AppleIntelFramebufferAzul 10.2.8

com.apple.driver.AppleThunderboltIP 3.1.0

com.apple.driver.AppleMuxControl 3.16.19

com.apple.driver.AppleCameraInterface 6.01.2

com.apple.iokit.BroadcomBluetooth20703USBTransport 6.0.1f1

com.apple.driver.AppleOSXWatchdog 1

com.apple.driver.AppleLPC 3.1

com.apple.driver.AppleMCCSControl 1.5.3

com.apple.driver.AppleUSBCardReader 439.20.7

com.apple.driver.AppleTopCaseHIDEventDriver 127

com.apple.driver.AppleUSBTopCaseDriver 127

com.apple.filesystems.apfs 748.21.6

com.apple.driver.AirPort.BrcmNIC 1200.26.1a3

com.apple.driver.AppleAHCIPort 329

com.apple.filesystems.hfs.kext 407.1.3

com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1

com.apple.BootCache 40

com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0

com.apple.driver.AppleSmartBatteryManager 161.0.0

com.apple.driver.AppleACPIButtons 6.1

com.apple.driver.AppleHPET 1.8

com.apple.driver.AppleRTC 2.0

com.apple.driver.AppleSMBIOS 2.1

com.apple.driver.AppleACPIEC 6.1

com.apple.driver.AppleAPIC 1.7

com.apple.nke.applicationfirewall 183

com.apple.security.TMSafetyNet 8

com.apple.security.quarantine 3

com.apple.IOBufferCopyEngineTest 1

com.apple.driver.usb.cdc 5.0.0

com.apple.driver.DspFuncLib 280.12

com.apple.kext.OSvKernDSPLib 526

com.apple.kext.triggers 1.0

com.apple.iokit.IOTimeSyncFamily 600.15

com.apple.driver.AppleSSE 1.0

com.apple.iokit.IOSerialFamily 11

com.apple.AppleGPUWrangler 3.16.19

com.apple.kext.AMDSupport 1.5.8

com.apple.iokit.IOSlowAdaptiveClockingFamily 1.0.0

com.apple.driver.AppleHDAController 280.12

com.apple.iokit.IOHDAFamily 280.12

com.apple.iokit.IOAudioFamily 206.5

com.apple.vecLib.kext 1.2.0

com.apple.iokit.IOAcceleratorFamily2 374.1

com.apple.iokit.IOSurface 209

com.apple.AppleGraphicsDeviceControl 3.16.19

com.apple.driver.AppleGraphicsControl 3.16.19

com.apple.iokit.BroadcomBluetoothHostControllerUSBTransport 6.0.1f1

com.apple.iokit.IOBluetoothHostControllerUSBTransport 6.0.1f1

com.apple.iokit.IOBluetoothHostControllerTransport 6.0.1f1

com.apple.driver.X86PlatformPlugin 1.0.0

com.apple.driver.IOPlatformPluginFamily 6.0.0d8

com.apple.driver.AppleBacklightExpert 1.1.0

com.apple.iokit.IONDRVSupport 517.17

com.apple.driver.AppleSMBusController 1.0.18d1

com.apple.iokit.IOGraphicsFamily 517.17

com.apple.driver.AppleActuatorDriver 1004.1

com.apple.driver.AppleHSBluetoothDriver 127

com.apple.driver.IOBluetoothHIDDriver 6.0.1f1

com.apple.iokit.IOBluetoothFamily 6.0.1f1

com.apple.driver.AppleHIDKeyboard 203

com.apple.driver.AppleMultitouchDriver 1004.1

com.apple.driver.AppleInputDeviceSupport 1000

com.apple.driver.usb.IOUSBHostHIDDevice 1.2

com.apple.driver.usb.networking 5.0.0

com.apple.driver.usb.AppleUSBHostCompositeDevice 1.2

com.apple.driver.AppleEffaceableStorage 1.0

com.apple.iokit.IOAHCIBlockStorage 301.20.1

com.apple.iokit.IO80211Family 1200.12.2

com.apple.driver.mDNSOffloadUserClient 1.0.1b8

com.apple.driver.corecapture 1.0.4

com.apple.driver.usb.AppleUSBXHCIPCI 1.2

com.apple.driver.usb.AppleUSBXHCI 1.2

com.apple.iokit.IOAHCIFamily 288

com.apple.filesystems.hfs.encodings.kext 1

com.apple.iokit.IONetworkingFamily 3.4

com.apple.driver.AppleThunderboltDPInAdapter 5.0.2

com.apple.driver.AppleThunderboltDPAdapterFamily 5.0.2

com.apple.driver.AppleThunderboltPCIDownAdapter 2.1.3

com.apple.driver.AppleThunderboltNHI 4.5.6

com.apple.iokit.IOThunderboltFamily 6.5.8

com.apple.driver.usb.AppleUSBHostPacketFilter 1.0

com.apple.iokit.IOUSBFamily 900.4.1

com.apple.driver.AppleUSBHostMergeProperties 1.2

com.apple.driver.AppleEFINVRAM 2.1

com.apple.driver.AppleEFIRuntime 2.1

com.apple.iokit.IOHIDFamily 2.0.0

com.apple.iokit.IOSMBusFamily 1.1

com.apple.security.sandbox 300.0

com.apple.kext.AppleMatch 1.0.0d1

com.apple.iokit.IOBufferCopyEngineFamily 1

com.apple.driver.DiskImages 480.1.2

com.apple.driver.AppleFDEKeyStore 28.30

com.apple.driver.AppleKeyStore 2

com.apple.driver.AppleUSBTDM 439.20.7

com.apple.driver.AppleMobileFileIntegrity 1.0.5

com.apple.iokit.IOUSBMassStorageDriver 140

com.apple.iokit.IOSCSIBlockCommandsDevice 404.20.1

com.apple.iokit.IOSCSIArchitectureModelFamily 404.20.1

com.apple.iokit.IOStorageFamily 2.1

com.apple.driver.AppleCredentialManager 1.0

com.apple.driver.KernelRelayHost 1

com.apple.iokit.IOUSBHostFamily 1.2

com.apple.driver.usb.AppleUSBCommon 1.0

com.apple.driver.AppleBusPowerController 1.0

com.apple.driver.AppleSEPManager 1.0.1

com.apple.driver.IOSlaveProcessor 1

com.apple.iokit.IOReportFamily 31

com.apple.driver.AppleACPIPlatform 6.1

com.apple.driver.AppleSMCRTC 1.0

com.apple.driver.AppleSMC 3.1.9

com.apple.iokit.IOPCIFamily 2.9

com.apple.iokit.IOACPIFamily 1.4

com.apple.kec.pthread 1

com.apple.kec.Libm 1

com.apple.kec.corecrypto 1.0

EOF

Model: MacBookPro11,5, BootROM MBP114.0177.B00, 4 processors, Intel Core i7, 2,5 GHz, 16 GB, SMC 2.30f2

Graphics: AMD Radeon R9 M370X, AMD Radeon R9 M370X, PCIe, 2 GB

Graphics: Intel Iris Pro, Intel Iris Pro, Built-In

Memory Module: BANK 0/DIMM0, 8 GB, DDR3, 1600 MHz, 0x80AD, 0x484D54343147533642465238412D50422020

Memory Module: BANK 1/DIMM0, 8 GB, DDR3, 1600 MHz, 0x80AD, 0x484D54343147533642465238412D50422020

AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x152), Broadcom BCM43xx 1.0 (7.77.37.2.1a3)

Bluetooth: Version 6.0.0f1, 3 services, 27 devices, 1 incoming serial ports

Serial ATA Device: APPLE SSD SM0512G, 500,28 GB

USB Device: USB 3.0 Bus

USB Device: Internal Memory Card Reader

USB Device: Apple Internal Keyboard / Trackpad

USB Device: Bluetooth USB Host Controller

Thunderbolt Bus: MacBook Pro, Apple Inc., 27.1

The Sleep log:

$ pmset -g log| grep -e " Sleep " -e " Wake "

2017-11-10 10:49:43 +0100 Sleep Entering Sleep state due to 'Idle Sleep':TCPKeepAlive=inactive Using AC (Charge:100%) 2113 secs

2017-11-10 11:24:56 +0100 Wake Wake from Normal Sleep [CDNVA] due to XHC1/UserActivity Assertion: Using AC (Charge:100%) 187 secs

2017-11-10 11:28:03 +0100 Sleep Entering Sleep state due to 'Clamshell Sleep':TCPKeepAlive=inactive Using AC (Charge:100%) 1802 secs

2017-11-10 11:58:50 +0100 Sleep Entering Sleep state due to 'Maintenance Sleep':TCPKeepAlive=inactive Using AC (Charge:100%) 4694 secs

2017-11-10 13:17:49 +0100 Sleep Entering Sleep state due to 'Maintenance Sleep':TCPKeepAlive=inactive Using AC (Charge:100%) 3229 secs

2017-11-10 14:12:23 +0100 Sleep Entering Sleep state due to 'Maintenance Sleep':TCPKeepAlive=inactive Using AC (Charge:100%) 283 secs

2017-11-10 14:17:06 +0100 Wake Wake from Normal Sleep [CDNVA] due to EC.LidOpen/Lid Open: Using AC (Charge:100%) 16 secs

2017-11-10 14:17:22 +0100 Sleep Entering DarkWake state due to 'Clamshell Sleep':TCPKeepAlive=inactive Using AC (Charge:100%)

2017-11-10 14:17:51 +0100 Sleep Entering Sleep state due to 'Clamshell Sleep':TCPKeepAlive=inactive Using AC (Charge:100%) 2596 secs

2017-11-10 15:01:07 +0100 Wake Wake from Normal Sleep [CDNVA] due to EC.LidOpen/Lid Open: Using AC (Charge:100%) 9 secs

2017-11-10 15:01:16 +0100 Sleep Entering DarkWake state due to 'Software Sleep pid=649':TCPKeepAlive=inactive Using AC (Charge:100%)

2017-11-10 15:01:52 +0100 Sleep Entering Sleep state due to 'Software Sleep pid=649':TCPKeepAlive=inactive Using AC (Charge:100%) 4392 secs

2017-11-10 16:15:49 +0100 Sleep Entering Sleep state due to 'Maintenance Sleep':TCPKeepAlive=inactive Using AC (Charge:100%) 1514 secs

2017-11-10 16:41:03 +0100 Wake Wake from Normal Sleep [CDNVA] due to EC.LidOpen/Lid Open: Using AC (Charge:100%) 15 secs

2017-11-10 16:41:18 +0100 Sleep Entering DarkWake state due to 'Clamshell Sleep':TCPKeepAlive=inactive Using AC (Charge:100%) 14 secs

2017-11-10 16:41:32 +0100 Wake DarkWake to FullWake from Normal Sleep [CDNVA] due to HID Activity: Using BATT (Charge:100%)

2017-11-11 10:43:22 +0100 Sleep Entering Sleep state due to 'Clamshell Sleep':TCPKeepAlive=inactive Using AC (Charge:100%) 322 secs

2017-11-11 10:48:44 +0100 Wake Wake from Normal Sleep [CDNVA] due to EC.LidOpen/Lid Open: Using AC (Charge:100%) 16 secs

2017-11-11 10:49:00 +0100 Sleep Entering DarkWake state due to 'Clamshell Sleep':TCPKeepAlive=inactive Using AC (Charge:100%)

2017-11-11 10:49:29 +0100 Sleep Entering Sleep state due to 'Clamshell Sleep':TCPKeepAlive=inactive Using AC (Charge:100%) 1469 secs

2017-11-11 11:13:58 +0100 Wake Wake from Normal Sleep [CDNVA] due to EC.ACDetach/HID Activity: Using BATT (Charge:100%)

2017-11-13 16:14:33 +0100 Sleep Entering Sleep state due to 'Software Sleep pid=87':TCPKeepAlive=inactive Using Batt (Charge:100%) 3510 secs

2017-11-13 17:13:03 +0100 Wake Wake from Normal Sleep [CDNVA] due to EC.LidOpen/Lid Open: Using BATT (Charge:100%) 175 secs

2017-11-13 17:15:58 +0100 Sleep Entering Sleep state due to 'Idle Sleep':TCPKeepAlive=inactive Using Batt (Charge:100%) 679 secs

2017-11-13 17:27:17 +0100 Wake Wake from Normal Sleep [CDNVA] due to XHC1/UserActivity Assertion: Using BATT (Charge:100%) 149 secs

2017-11-13 17:29:46 +0100 Sleep Entering Sleep state due to 'Idle Sleep':TCPKeepAlive=inactive Using Batt (Charge:100%) 232 secs

2017-11-13 17:34:23 +0100 Sleep Entering Sleep state due to 'Maintenance Sleep':TCPKeepAlive=inactive Using Batt (Charge:100%)

2017-11-13 19:23:07 +0100 Sleep Entering Sleep state due to '': Using AC (Charge:0%)