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Cannot unlock disk after High Sierra update

Hello,


After updating to High Sierra and selecting the options to use FileVault and Unlock using Apple Id, I am not able to unlock my disk.


When I try to reset my password using the safe tools (Command + R), I can pass the Apple ID authentication but it shows an internal error when trying to set the new password (see images). From the terminal logs, it is possible to see:

"Error: no user selected to reset password for"

"Unable to obtain a recovery key to change the password on encrypted disk"User uploaded file

User uploaded file


I am using a macbook pro mid-2014 connected to the lan (have cable and wifi).


Has anyone else experienced something similar?

MacBook Pro (Retina, 15-inch, Mid 2014)

Posted on Nov 13, 2017 12:10 PM

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Cannot unlock disk after High Sierra update

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