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Question: apple has not being restored for two weeks, is it ok?

The request about Apple ID password restoration was sent about ten days ago and steel we have a "waiting for 5 days for reply" message. Is it normal work of Apple support?

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Nov 14, 2017 12:46 AM in response to AlexKlim In response to AlexKlim

Thank you for the reply.

This is a sad story.. I am ready to wait. But I do not ready for lies!

Apple Support promised to send recommendations in 7 days. Ok, we were waiting for 7 days. Then instead of recommendations they sent us an offer to wait 5 days more!

This is a bad model of TS work.

Nov 14, 2017 12:46 AM

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Question: apple has not being restored for two weeks, is it ok?