There's a video that shows up on my iPhone 7 Plus when it's connected to iTunes via USB, it's greyed out so I can't delete it and it's not on my phone. How do I delete the video?
iPhone 7 Plus, iOS 11.1, null
iPhone 7 Plus, iOS 11.1, null
If you can't manually add or remove content from your device
Check to make sure that the "Manually manage music and videos" option is turned on:
- Connect your device to your computer.
- Open iTunes. Make sure that you have the latest version.
- Locate and click on your device.
- In the left sidebar, click Summary.
- Scroll to the Options section.
- Click the box next to "Manually manage music and videos."
- Click Apply.
You might see a message that your device is synced with another library. This means that you've used a different computer to sync your device in the past, and iTunes can't sync without first erasing and replacing all iTunes content on your device.
There's a video that shows up on my iPhone 7 Plus when it's connected to iTunes via USB, it's greyed out so I can't delete it and it's not on my phone. How do I delete the video?