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Unknown iTunes charge

My visa has a $15 unknown iTunes charge ,

Nobody has bought anything from iTunes.

Posted on Nov 13, 2017 1:17 PM

Reply
3 replies

Nov 13, 2017 1:52 PM in response to fieldhockey123

This is a user-to-user support forum. If the only indication of the charges is from an email or text, be aware that it may be a phishing attempt to get you to log in to a site that appears to be Apple and divulge your password or credit card information. Avoid phishing emails, fake 'virus' alerts, phony support calls, and other scams - Apple Support


You can use the following to determine if it is a real charge, what it is for, and to report a problem: Get help with an item purchased from the App Store, iTunes Store, or iBooks Store - Apple Support


Also see: If you see 'itunes.com/bill' or an unfamiliar charge on your bank, credit card, or debit statement - Apple Support

Nov 13, 2017 2:18 PM in response to fieldhockey123

If it is showing that on your credit card statement or online credit card account site, use the following to see the details of what the charge is for and to report a problem if necessary:


You can use the following to determine what a charge is for and to report a problem: Get help with an item purchased from the App Store, iTunes Store, or iBooks Store - Apple Support


Also see: If you see 'itunes.com/bill' or an unfamiliar charge on your bank, credit card, or debit statement - Apple Support

Unknown iTunes charge

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