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Question: Iphone 8plus sound distorted or silent during phone call

Both of the phones we have (8plus) have distorted voice function on calls--through headsets, through handset, on speaker--everything! Clearly this is an issue, and now it is messing with our business because we cannot call from either phone!

iPhone 8 Plus, iOS 11.1

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Nov 14, 2017 1:33 PM in response to Poetvet In response to Poetvet

Hello Poetvet,


Thanks for visiting the Apple Support Communities for help today. I first recommend checking if there is a carrier settings update.


You can do this following this help article: Update your carrier settings on your iPhone or iPad


If you still have issues, please try the troubleshooting provided in the following help article: If you hear no sound or distorted sound from your iPhone, iPad, or iPod touch speaker


Thanks and have a wonderful day.

Nov 14, 2017 1:33 PM

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Question: Iphone 8plus sound distorted or silent during phone call