Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Question:

Question: Can't register new phone for applecare

Trying to register iPhone X, received today, online for Applecare using the serial number but it keeps saying the phone must be registered on a network to enable this. The phone is fully workable with Vodaphone. So why is it not recognising that it has been registered?

iPhone X, iOS 11.1

Posted on

Reply
Question marked as Apple Recommended
Answer:
Answer:

Granreserva wrote:


Trying to register iPhone X, received today, online for Applecare using the serial number...

If you purchased the AppleCare along with the iPhone, and purchased both through an Apple Store (either online or a physical store), then the AppleCare should be already registered. See it at:

Check Your Service and Support Coverage - Apple Support


If you actually purchased the AppleCare separately from the iPhone, and received a certificate with a number to register the AppleCare (not the iPhone serial number - a different number), then you should wait a day or two to perform the actual registration.

Posted on

Page content loaded

Question marked as Apple Recommended

Nov 14, 2017 5:33 AM in response to Granreserva In response to Granreserva

Granreserva wrote:


Trying to register iPhone X, received today, online for Applecare using the serial number...

If you purchased the AppleCare along with the iPhone, and purchased both through an Apple Store (either online or a physical store), then the AppleCare should be already registered. See it at:

Check Your Service and Support Coverage - Apple Support


If you actually purchased the AppleCare separately from the iPhone, and received a certificate with a number to register the AppleCare (not the iPhone serial number - a different number), then you should wait a day or two to perform the actual registration.

Nov 14, 2017 5:33 AM

Reply Helpful (1)
User profile for user: Granreserva

Question: Can't register new phone for applecare