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Level 1

4 points

Touch ID Not Working

My Touch ID stopped working a day or two ago. When I go to Touch ID in settings and click add, it tells me I have to delete a fingerprint. I've never had more than my fingerprint here and it doesn't seem to allow me to delete a fingerprint at all. Advice?

MacBook Pro, macOS Sierra (10.12.6)

Posted on Nov 13, 2017 3:00 PM

Best reply

Kappy

Level 10

361,741 points

Posted on Nov 13, 2017 3:11 PM

Make an appointment at the Apple Genius Bar for service. If you need to find an Apple Store - Find a Store - Apple.

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Touch ID Not Working

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