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Question: my iphone x connects to airpods but no voice or audio

My iPhone X connects to my airpods but when I am in the house there is no audio and the other party cannot hear me. If I am walking outside it generally works. My other iphone is an ATT and always connects, this phone is a verizon phone.

AirPods, iOS 11.1, verizon carrier

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Nov 14, 2017 2:44 PM in response to Obgynbath In response to Obgynbath

Hi,

I understand that your AirPods work when you are outside, but don't work when you are inside. I'm happy to provide some help for this issue.

Because they work fine outside, we know that the connection is generally okay. I recommend that you use the following article to check for interference:

Potential sources of Wi-Fi and Bluetooth interference
Thanks for using the Apple Support Communities. Cheers!

Nov 14, 2017 2:44 PM

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Question: my iphone x connects to airpods but no voice or audio