SBBOD etrecheck results
2012 iMac. Freezing up randomly, SBBOD in and out of apps, occasional freezing when coming out of sleep, shutting down or starting up. Sometimes it freezes and has to be restarted with the power button, sometimes it just beachballs with every new click.
Added RAM from 8 to 32 gig. Tried reinstalling OS, tried safe mode, even added FixMyMac in despairation Nothing has helped. The problem is random and has no program or app associated with it. It will happen multiple times, then not for a while. I'm not a computer guru and Im out of ideas.
Here's the etrecheck:
EtreCheck version: 3.4.6 (460)
Report generated 2017-11-13 16:31:03
Download EtreCheck from https://etrecheck.com
Runtime: 3:06
Performance: Good
Click the [Lookup] links for more information from Apple Support Communities.
Click the [Details] links for more information about that line.
Problem: Beachballing
iMac (27-inch, Late 2012)
[Technical Specifications] - [User Guide] - [Warranty & Service]
iMac - model: iMac13,2
1 3.2 GHz Intel Core i5 (i5-3470) CPU: 4-core
32 GB RAM Upgradeable - [Instructions]
BANK 0/DIMM0
8 GB DDR3 1600 MHz ok
BANK 1/DIMM0
8 GB DDR3 1600 MHz ok
BANK 0/DIMM1
8 GB DDR3 1600 MHz ok
BANK 1/DIMM1
8 GB DDR3 1600 MHz ok
Handoff/Airdrop2: supported
Wireless: en1: 802.11 a/b/g/n
iCloud Quota: 1.82 TB available
NVIDIA GeForce GTX 675MX - VRAM: 1 GB
iMac 2560 x 1440
APPLE HDD ST1000DM003 disk0: (1 TB) (Rotational)
EFI (disk0s1 - MS-DOS FAT32) <not mounted> [EFI]: 210 MB
Macintosh HD (disk0s2 - Journaled HFS+) / [Startup]: 999.35 GB (352.48 GB free)
Recovery HD (disk0s3 - HFS+) <not mounted> [Recovery]: 650 MB
USB20Bus
hub_device
Apple, Inc. Keyboard Hub
Apple Inc. Apple Keyboard
Apple Inc. FaceTime HD Camera (Built-in)
USB20Bus
hub_device
hub_device
Apple Inc. BRCM20702 Hub
Apple Inc. Bluetooth USB Host Controller
USB30Bus
LaCie d2 TBT2 USB 3.0
d2 TBT2 USB3 disk1: (3 TB)
EFI (disk1s1 - MS-DOS FAT32) <not mounted> [EFI]: 210 MB
(disk1s2) <not mounted> [CoreStorage Container]: 3.00 TB
Boot OS X (disk1s3 - Journaled HFS+) <not mounted> : 134 MB
Apple Inc. thunderbolt_bus
LaCie (disk2 - Journaled HFS+) /Volumes/LaCie : 3.00 TB (2.33 TB free)
Encrypted AES-XTS (Unlocked)
Physical disk: disk1s2 3.00 TB Online
YNAB 4 (disk3s1 - HFS+) /Volumes/YNAB 4 : 315 MB (261 MB free)
Physical disk: Disk Image 315 MB (261 MB free)
macOS High Sierra 10.13.1 (17B48) - Time since boot: about one day
Mac App Store and identified developers
/Library/Application Support/Citrix Receiver
[not loaded] com.citrix.kext.gusb (12.3.0 - SDK 10.9) [Lookup]
/System/Library/Extensions
[not loaded] com.wdc.driver.1394HP (1.0.11 - SDK 10.4) [Lookup]
[not loaded] com.wdc.driver.1394_64HP (1.0.1 - SDK 10.6) [Lookup]
[not loaded] com.wdc.driver.USBHP (1.0.11) [Lookup]
[not loaded] com.wdc.driver.USB_64HP (1.0.0 - SDK 10.6) [Lookup]
[not loaded] 8 Apple tasks
[loaded] 162 Apple tasks
[running] 118 Apple tasks
[not loaded] 36 Apple tasks
[loaded] 173 Apple tasks
[running] 122 Apple tasks
[not loaded] com.adobe.AAM.Updater-1.0.plist (Adobe Systems, Inc. - installed 2017-10-16) [Lookup]
[failed] com.adobe.ARMDCHelper.cc24aef4a1b90ed56a725c38014c95072f92651fb65e1bf9c8e43c37a2 3d420d.plist (Adobe Systems, Inc. - installed 2017-01-12) [Lookup]
[loaded] com.citrix.AuthManager_Mac.plist (? 1ce99fae d10bd3ad - installed 2016-10-05) [Lookup]
[running] com.citrix.ReceiverHelper.plist (? bbfad3f1 2bd77827 - installed 2016-10-05) [Lookup]
[running] com.citrix.ServiceRecords.plist (? 8e6543d 27768e09 - installed 2016-10-05) [Lookup]
[running] com.epson.Epson_Low_Ink_Reminder.launcher.plist (EPSON - installed 2015-09-04) [Lookup]
[running] com.epson.ecrp.launcher.plist (EPSON - installed 2017-10-26) [Lookup]
[loaded] com.epson.esua.launcher.plist (Seiko Epson Corporation - installed 2017-09-24) [Lookup]
[running] com.epson.eventmanager.agent.plist (Seiko Epson Corporation - installed 2017-06-23) [Lookup]
[running] com.epson.scannermonitor.plist (Seiko Epson Corporation - installed 2017-06-23) [Lookup]
[loaded] com.google.keystone.agent.plist (Google, Inc. - installed 2017-09-27) [Lookup]
[loaded] com.intego.backupassistant.agent.plist (INTEGO - installed 2017-10-30) [Lookup]
[loaded] com.oracle.java.Java-Updater.plist (? b4826b4b 72ac4dde - installed 2017-10-26) [Lookup]
[loaded] com.adobe.ARMDC.Communicator.plist (Adobe Systems, Inc. - installed 2017-01-12) [Lookup]
[loaded] com.adobe.ARMDC.SMJobBlessHelper.plist (Adobe Systems, Inc. - installed 2017-01-12) [Lookup]
[running] com.adobe.adobeupdatedaemon.plist (Adobe Systems, Inc. - installed 2015-07-30) [Lookup]
[running] com.adobe.agsservice.plist (Adobe Systems, Inc. - installed 2017-09-26) [Lookup]
[loaded] com.adobe.fpsaud.plist (? 2afb3af7 564efddb - installed 2017-10-20) [Lookup]
[running] com.backblaze.bzserv.plist (Backblaze - installed 2017-11-09) [Lookup]
[loaded] com.bjango.istatmenus-setapp.installerhelper.plist (Bjango Pty Ltd - installed 2017-11-09) [Lookup]
[running] com.bjango.istatmenus.daemon.plist (Bjango Pty Ltd - installed 2017-11-09) [Lookup]
[loaded] com.citrix.ctxusbd.plist (? 44dc9c9f f0a679bb - installed 2016-09-15) [Lookup]
[running] com.fitbit.fitbitd.plist (? 969bfef5 13febdad - installed 2012-06-22) [Lookup]
[loaded] com.google.keystone.daemon.plist (Google, Inc. - installed 2017-10-13) [Lookup]
[running] com.intego.BackupAssistant.daemon.plist (INTEGO - installed 2014-08-27) [Lookup]
[loaded] com.macpaw.CleanMyMac3.Agent.plist (MacPaw Inc. - installed 2017-10-26) [Lookup]
[loaded] com.microsoft.autoupdate.helper.plist (Microsoft Corporation - installed 2017-10-22) [Lookup]
[loaded] com.microsoft.office.licensing.helper.plist (? 6d8cb30e 8b29c3ef - installed 2012-04-02) [Lookup]
[loaded] com.oracle.java.Helper-Tool.plist (Shell Script e3fefdd2 - installed 2017-07-22) [Lookup]
[loaded] com.adobe.AAM.Updater-1.0.plist (Adobe Systems, Inc. - installed 2017-10-16) [Lookup]
[loaded] com.adobe.ARM.[...].plist (? 881a4a1c f027a735 - installed 2017-10-16) [Lookup]
[running] com.backblaze.bzbmenu.plist (Backblaze - installed 2017-11-12) [Lookup]
[loaded] com.dropbox.DropboxMacUpdate.agent.plist (Dropbox, Inc. - installed 2017-08-10) [Lookup]
[loaded] com.macpaw.CleanMyMac3.Scheduler.plist (MacPaw Inc. - installed 2017-10-26) [Lookup]
Dropbox Application
(/Applications/Dropbox.app)
iTunesHelper Application (Apple, Inc. - installed 2017-11-09)
(/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)
CleanMyMac 3 Menu Application (MacPaw Inc. - installed 2017-10-26)
(/Applications/CleanMyMac 3.app/Contents/MacOS/CleanMyMac 3 Menu.app)
AdobeAAMDetect: 3.0.0.0 (installed 2015-07-30) [Lookup]
FlashPlayer-10.6: 27.0.0.183 (installed 2017-10-30) [Lookup]
QuickTime Plugin: 7.7.3 (installed 2017-10-25)
AdobePDFViewerNPAPI: 17.012.20098 (installed 2017-10-26) [Lookup]
AdobePDFViewer: 17.012.20098 (installed 2017-10-26) [Lookup]
Flash Player: 27.0.0.183 (installed 2017-10-30) [Lookup]
CitrixICAClientPlugIn: 12.3.0 (installed 2017-10-26) [Lookup]
SharePointBrowserPlugin: 14.7.3 (installed 2017-04-29) [Lookup]
Unity Web Player: UnityPlayer version 4.3.1f1 (installed 2014-01-12) [Lookup]
JavaAppletPlugin: Java 8 Update 144 build 01 (installed 2017-10-26) Check version
StartMeetingPlugin: 1.2.2 (installed 2014-03-03) [Lookup]
Backblaze Backup (installed 2017-11-09) [Lookup]
Flash Player (installed 2017-10-20) [Lookup]
Java (installed 2017-10-26) [Lookup]
Skip System Files: NO
Auto backup: YES
Volumes being backed up:
Macintosh HD: Disk size: 999.35 GB Disk used: 646.87 GB
Destinations:
LaCie [Local]
Total size: 3.00 TB
Total number of backups: 18
Oldest backup: 10/31/17, 5:11 AM
Last backup: 11/13/17, 3:15 PM
Size of backup disk: Excellent
Backup size 3.00 TB > (Disk size 999.35 GB X 3)
4% AddressBookSourceSync
4% WindowServer
3% CalendarAgent
2% kernel_task
2% mds
1.67 GB kernel_task
470 MB mds_stores
235 MB Dropbox
185 MB WindowServer
151 MB Safari
Top Processes by Network Use: ⓘ
Input Output Process name
2 MB 67 KB com.apple.WebKit.Networking
694 KB 240 KB mDNSResponder
317 KB 580 KB Dropbox
133 KB 78 KB apsd
56 KB 33 KB netbiosd
Top Processes by Energy Use: ⓘ
5.66 WindowServer
1.30 launchd
0.74 bzfilelist
0.52 EEventManager
25.22 GB Available RAM
20.06 GB Free RAM
6.78 GB Used RAM
5.16 GB Cached files
0 B Swap Used
Software installs (last 30 days): ⓘ
Adobe Acrobat XI Pro (11.0.21): (installed 2017-10-16)
Adobe Acrobat XI Pro (11.0.22): (installed 2017-10-16)
Adobe Flash Player: (installed 2017-10-16)
Microsoft AutoUpdate: (installed 2017-10-22)
Intego Backup Assistant: (installed 2017-10-30)
Adobe Flash Player: (installed 2017-10-30)
Boom 3D: 1.1 (installed 2017-11-02)
BoomAudio: (installed 2017-11-02)
Scannerz With FSE: (installed 2017-11-13)
Install information may not be complete.
Diagnostics Events (last 3 days for minor events): ⓘ
2017-11-13 15:30:20 Dropbox.app Crash [Open]
Cause: dyld: launch, running initializers
/usr/lib/libSystem.B.dylib
Sandbox registration internal error: Incoming message euid:0 does not match secinitd uid:501.
2017-11-13 15:21:03 Scannerz 1.9.9.99.app Crash [Open]
Cause: Performing @selector(startDiagnosticsButtonPressed:) from sender NSButton 0x100221ec0
2017-11-13 14:43:29 com.apple.WebKit.WebContent High CPU use [Open] [Details]
2017-11-13 14:12:23 logd Crash [Open]
2017-11-12 17:47:53 mdworker Crash [Open]
Cause: import fstype:hfs fsflag:480D000 flags:40000007E diag:0 isXCode:0 uti:com.apple.mail.emlx plugin:/Library/Spotlight/Mail.mdimporter - find suspect file using: sudo mdutil -t 30371074
2017-11-12 17:20:57 mdimport Crash [Open]
2017-11-12 16:23:20 mds_stores Crash [Open]
Cause: [0x700007021000] SIPersistentIDStoreGetParentForOid error:2 at:812 oid:32186857 parent:0
[0x700007021000] ctx->source:7 != source:4 oid:32186857 options:140
[0x700007021000] SIPersistentIDStoreGetParentForOid error:2 at:812 oid:32186856 parent:0
[0x700007021000] ctx->source:7 != source:4 oid:32186856 options:140
[0x700007021000] ctx->source:7 != source:4 oid:17601448 options:140
[0x700007021000] ctx->source:7 != source:4 oid:17601444 options:140
[0x700007021000] ctx->source:7 != source:4 oid:20253662 options:140
[0x700007021000] ctx->source:7 != source:4 oid:20254121 options:140
[0x700007021000] ctx->source:7 != source:4 oid:20252743 options:140
[0x700007021000] ctx->source:7 != source:4 oid:20254476 options:140
[0x700007021000] ctx->source:7 != source:4 oid:20253706 options:140
[0x700007021000] ctx->source:7 != source:4 oid:32218007 options:140
[0x700007021000] ctx->source:7 != source:4 oid:26215972 options:140
[0x700007021000] ctx->source:7 != source:4 oid:26944148 options:140
[0x700007021000] ctx->source:7 != source:4 oid:22370382 options:140
[0x700007021000] ctx->source:7 != source:4 oid:32173073 options:140
[0x700007021000] ctx->source:7 != source:4 oid:22526913 options:140
[0x700007021000] ctx->source:7 != source:4 oid:32169319 options:140
[0x700007021000] ctx->source:7 != source:4 oid:25754277 options:140
[0x700007021000] ctx->source:7 != source:4 oid:27950972 options:140
[0x700007021000] ctx->source:7 != source:4 oid:25549915 options:140
[0x700007021000] ctx->source:7 != source:4 oid:27754177 options:140
[0x700007021000] ctx->source:7 != source:4 oid:28015296 options:140
[0x700007021000] ctx->source:7 != source:4 oid:23888108 options:140
[0x700007021000] ctx->source:7 != source:4 oid:25366451 options:140
[0x700007021000] ctx->source:7 != source:4 oid:25542765 options:140
[0x700007021000] ctx->source:7 != source:4 oid:27311887 options:140
[0x700007021000] ctx->source:7 != source:4 oid:20303801 options:140
[0x700007021000] ctx->source:7 != source:4 oid:20304077 options:140
[0x700007021000] ctx->source:7 !=
iMac, High Sierra 10.13.1