DND is off on both phones. This isn’t the problem. How do I remove the check mark next to the option that says silence when phone is locked? The only other thing I can check is always. If I check always does that mean that I will never hear a ring or does this mean I will always get a ring/ alert.
I performed the 11.1.1 update on both of my iPhone 6 phones. My phone won’t ring when locked. I don’t know how to uncheck the box under do not disturb that says silent when locked. The volume is up, the side button is on, ive checked every setting but this is where my problem lies.
3 replies
Have you tried to reset the settings on your device? This will reset passwords, app settings and the general settings on your device. Settings - General - Reset - Reset Settings
Hopefully this helps to resolve your issue
Settings - Do not Disturb - Manual = Off.
iPhone won’t ring