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Question: iPhone won’t ring

I performed the 11.1.1 update on both of my iPhone 6 phones. My phone won’t ring when locked. I don’t know how to uncheck the box under do not disturb that says silent when locked. The volume is up, the side button is on, ive checked every setting but this is where my problem lies.

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Nov 13, 2017 3:34 PM in response to stedman1 In response to stedman1

DND is off on both phones. This isn’t the problem. How do I remove the check mark next to the option that says silence when phone is locked? The only other thing I can check is always. If I check always does that mean that I will never hear a ring or does this mean I will always get a ring/ alert.

Nov 13, 2017 3:34 PM

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Question: iPhone won’t ring