Apple Watch setup issue

Question

Level 1

9 points

Apple Watch setup issue

Just got an Apple Watch. Steps require me to pair with iPhone (did that), then complete setup on my iPhone. The iPhone requires me to download and install an update for the watch but when I press “continue “, it says the watch needs to be connected to wifi. I‘m never given the opportunity to connect to wifi. I unpaired the Devices and started over, thinking I missed a step but I end up at the same stopping point. Anyone know how to resolve this, without me having to go back to the Apple Store?

Posted on Nov 13, 2017 3:40 PM

Reply

Answer 1

Best reply

Jonathan UK

Level 10

163,775 points

Nov 14, 2017 1:35 AM in response to puppyball

Hi

First update your iPhone to the latest compatible software version:

Update the iOS on your iPhone, iPad, or iPod touch - Apple Support

Then follow the remaining steps here to pair and update your Apple Watch, ensuring that your iPhone is connected to Wi-Fi (not Mi-Fi) and if necessary including contacting Apple Support via the link in the first article:

Reply