Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Question:

Question: Why are some contact names missing in the text message menu.

When I go into my text messages, some of the contact names are missing. The initials of the contact are there but not the name. When you click on the contact it won’t let you add a name. When you look up the contact in the contacts menu, all the information is there.

Posted on

Reply

Page content loaded

Nov 14, 2017 2:55 PM in response to Nb4279 In response to Nb4279

Hello Nb4279,

I understand after reading your post that some of your contact names are missing in the Messages app. I use messages daily so I can understand the concern. What I'd like to have you do is to force close the Messages app and then restart the iPhone.

How to force an app to close on your iPhone, iPad, or iPod touch

Restart your iPhone, iPad, or iPod touch

If after trying those steps the issue persists, please toggle iCloud Contacts off and back on and then test. Let me know how that goes. Thanks for using the Apple Support Communities. Have a great rest of your day!

Nov 14, 2017 2:55 PM

Reply Helpful
User profile for user: Nb4279

Question: Why are some contact names missing in the text message menu.