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can’t download apps without it asking for credit card verification?

i cannot update any of my apps or download new ones without a message popping up saying, “verification required” for credit card information? i do not have a credit card, how do i fix this?

Posted on Nov 13, 2017 4:53 PM

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1 reply

Nov 14, 2017 2:35 PM in response to alayne12

Hey alayne12,

Thanks for reaching out for help in Apple Support Communities. I can see from your post that you're unable to download an app because it gives you an error message for credit card information. I also see that you mentioned you don't have credit card so I don't blame you for reaching out for help with this. If you're unable to choose none, it most cases this means you have an unpaid balance, or subscription that automatically renews. You can learn how to resolve this with the information in the link below.

If you can‘t choose None when you edit your Apple ID payment information

Hope this helps.

Take care.

can’t download apps without it asking for credit card verification?

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