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Question: How do I find out what changes or features are part of a carrier update?

I received a notice on my iPhone that there is a carrier update to install. My carrier is Verizon. I contacted Verizon to ask what changes or features are included in the update. They wouldn't tell me! How do I find out?

iPhone 6, iOS 11.1

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Nov 13, 2017 4:52 PM in response to RJL103 In response to RJL103

It's unlikely that most of the people you'd be able to get to on the phone would know. However, the most recent one appears to have fixed an issue where people couldn't send videos longer than 10 seconds to non-Apple devices. Generally, you're unlikely to know. With the exception of one issue with TMobile a couple of years ago, I've never heard of them being a problem.

Nov 13, 2017 4:52 PM

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Nov 13, 2017 4:56 PM in response to RJL103 In response to RJL103

Carriers sometime restrict features, so I'd like to know what changes are being made to my phone. Why is information about this so unavailable? Other software that I use isn't like this...

Nov 13, 2017 4:56 PM

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Nov 13, 2017 5:14 PM in response to RJL103 In response to RJL103

RJL103 wrote:


Carriers sometime restrict features, so I'd like to know what changes are being made to my phone.

I've never heard of that happening through a carrier update.


Despite having worked for Verizon for twenty years, I really have no idea why the information is unavailable. The updates are very often released after a major update to the phone itself to resolve issues such as the one with sending videos.

Nov 13, 2017 5:14 PM

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Question: How do I find out what changes or features are part of a carrier update?