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Question: How to complete iCloud backup so software update can be installed

What to do when error message says iCloud mus complete restore before software install

iPhone 8

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Nov 14, 2017 2:36 PM in response to Mafc622 In response to Mafc622

Hi there Mafc622.

Welcome to the Apple Support Communities. It sounds like you've got an error message while trying to do an iCloud backup or restore to prepare to update iOS. I'm happy to help you out.

First follow instructions from this article.

If iCloud Backup couldn’t be completed or you can’t restore


I hope this helps you resolve being able to complete your iCloud backup. If you have any questions please reach out again.

Take care.

Nov 14, 2017 2:36 PM

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Question: How to complete iCloud backup so software update can be installed