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Level 1

10 points

iPad randomly disconnecting from WIFI

Hi all...I’m wondering if anyone else is experiencing issues with their iPad randomly disconnecting from the internet? After the 2nd last update my iPad internet began disconnecting, then wouldn’t connect to my WIFI and refused to accept our password with the”wrong password” message....it’s BEYOND AGGRAVATING! I’ve reset my network connection repeatedly....turned the ipad off and on...etc. Nothing works until it just randomly connects itself back up to the WIFI! Had Apple online support dial in and they said my system is noting a fail error in the battery, yet my iPad holds a charge- darn thing is only not quite 2 years old....any advise/input would be very much appreciate...thanks!

iPad Pro Wi-Fi, iOS 11.1

Posted on Nov 13, 2017 6:14 PM

Best reply

jimikec

Level 1

13 points

Posted on Nov 17, 2017 1:19 PM

I get this a lot. The password never works, but what I find does work is, to

1. push off the Restart button on the side of the hub, so that the three lights on the front of the the hub stop glowing

2. press button on again

3. wait two minutes or so.

4. look at the three lights on the hub to make sure all 3 are glowing blue

5. go to Settings

6. and reconnect to Wi-Fi again.

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iPad randomly disconnecting from WIFI

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