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Question: Icloud can it be fixed without going to the store

i bought an iphone off ebay IPhone 7plus but the owner cannot get info for the icloud and its locked how can i fix it without go to the store or calling

iPhone 7 Plus, iOS 11.1

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Nov 13, 2017 7:47 PM in response to Nutella05.nll In response to Nutella05.nll

the owner cannot get info for the icloud and its locked how can i fix it without go to the store or calling


It's not necessarily even that easy. If you do not have the password that locked the phone Apple will not be able to help.


If you go to the store, you must have the original bill of sale, or Apple will not help you in any way.

Nov 13, 2017 7:47 PM

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Question: Icloud can it be fixed without going to the store