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Question: A[pple Tv 4th G

I had to on several occasions call the Tech assistance on each time i downloaded a software update as many multiple gremlins started to surface on my IMac.

The latest 2017 issue is the new Apple Tv that i purchased a few months ago. After the software update i lost the streaming. Had an Apple tech , not one but 2 who could not identify the issue.

It is frustrating that Apple has no idea of its own products. I had to seek some private Geek to fix the issue at a cost of $158???? the best part is it took him just 20 mts to fix it ?? whilst 2 Apple Techs took hours of my time without even able to give me an proper answer.

If i dont hear from Apple re a refund... i am going to Consumer Affairs to report this and get some justice.


iMac (21.5-inch Mid 2011)

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Nov 13, 2017 6:45 PM in response to rama205 In response to rama205

Everyone here is a user, not a representative of Apple.

Your threats are of no relevance here.

This is also the iPhone forum, not Apple TV.

You should contact Apple if you want to communicate with them.

If you want some help from fellow users, then post in the appropriate forum.

Nov 13, 2017 6:45 PM

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Question: A[pple Tv 4th G