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Question: Ringtone volume

Hi All,


I noticed in iPhone X when I keep the phone vertically the ringtone volume starts at right volume and then automatically reduces. However, when I keep it flat / horizontal on table, it rings properly.

Anyone has any idea to this one?

iPhone X, iOS 11.1

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Hey there, AppleFan_77,


Congratulations on your new iPhone X! If I'm reading your post correctly, you've noticed that when your iPhone X is held in portrait, the ringtone volume will decrease, but if it's in landscape, it doesn't decrease. I'm happy to help!


From what you've described, it sounds like the Attention Aware features are turned on. These features allow your iPhone X to react differently in certain situations, based on whether or not it senses you looking at the phone or not. You can get more information on Attention Aware features, and how to turn them off, here: About Attention Aware features on your iPhone X - Apple Support .


If the information in that article doesn't seem to help, don't hesitate to respond back.


Have a great day!

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Nov 14, 2017 7:39 PM in response to Lindsay_B. In response to Lindsay_B.

Hi Lindsay_B


Thank you for your wishes..it indeed is a marvellous piece of technology. I read through your reply and the link and it solves my problem, and also the fear if it was a defect 😀


Thanks and have a nice day..!!


Best,

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Nov 14, 2017 5:43 PM in response to AppleFan_77 In response to AppleFan_77

Hey there, AppleFan_77,


Congratulations on your new iPhone X! If I'm reading your post correctly, you've noticed that when your iPhone X is held in portrait, the ringtone volume will decrease, but if it's in landscape, it doesn't decrease. I'm happy to help!


From what you've described, it sounds like the Attention Aware features are turned on. These features allow your iPhone X to react differently in certain situations, based on whether or not it senses you looking at the phone or not. You can get more information on Attention Aware features, and how to turn them off, here: About Attention Aware features on your iPhone X - Apple Support .


If the information in that article doesn't seem to help, don't hesitate to respond back.


Have a great day!

Nov 14, 2017 5:43 PM

Reply Helpful
Question marked as Helpful

Nov 14, 2017 7:39 PM in response to Lindsay_B. In response to Lindsay_B.

Hi Lindsay_B


Thank you for your wishes..it indeed is a marvellous piece of technology. I read through your reply and the link and it solves my problem, and also the fear if it was a defect 😀


Thanks and have a nice day..!!


Best,

Nov 14, 2017 7:39 PM

Reply Helpful (1)
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Question: Ringtone volume