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Ive tried to use recovery mode but it wont work

Hi

My son's ipad has been disabled and we can't use it but I have tried to do the recovery mode as I googled it but it keeps trying to shut down. What can I do?

Thanks

iPad Mini Wi-Fi

Posted on Nov 14, 2017 1:03 AM

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Posted on Nov 14, 2017 1:12 AM

What are the instructions for recovery mode that you are trying ? It can take a few attempts to successfully get a device into it, there are instructions half-way down this page : If you forgot the passcode for your iPhone, iPad, or iPod touch, or your device is disabled - Apple Support

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Ive tried to use recovery mode but it wont work

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