Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

iPhone X freezes at the end of a call

I've recently bought iPhone X (256GB) and updated the iOS to 11.1.1. Lately I am having an issue while ending a call. Once the caller ends the call, the phone gets into a frozen state. At times, even shutting down the phone forcibly does not work. All the touch sensitivity and the Face ID recognition do not work. This state lingers for good 15-20 seconds at least before the phone revives again by itself.

This is irrespective of making the calls through the phone dialer or through Apps like Skype.

Not sure if anyone else has been facing this problem with iPhone X or iOS 11.1.1. Any help will be really appreciated.


NB. Earlier I was using iOS 11.1.1 on iPhone 7 Plus; but never faced this problem.

iPhone X, iOS 11.1, iPhone X 256 GB

Posted on Nov 14, 2017 12:50 AM

Reply
3 replies

There are no replies.

iPhone X freezes at the end of a call

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.