Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Question:

Question: How to take off activation lock without knowing it

I bought a Apple Watch .. owner told me it was fully rested so I trusted him now it’s stuck in activation lock and I cannot contact previous owner

Posted on

Reply

Page content loaded

Nov 14, 2017 12:51 AM in response to Dexroy In response to Dexroy

Hi


Activation Lock prevents unauthorised use of Apple Watch if it is lost or stolen.


The previous owner should have removed the lock before selling their device.


To be able to pair the Apple Watch to your own iPhone, you would need the previous owner (who may not be the seller) to either enter their Apple ID and password on your iPhone or to turn the feature off via https://www.icloud.com/ (by signing in with their Apple ID > Find My iPhone > All Devices, then select the Apple Watch > Erase Apple Watch > Next until erased > click X next to the watch).


If you cannot arrange for the previous owner to do this, then you should, if possible, return the Apple Watch for a refund.


You will not otherwise be able to use the Apple Watch. There is no way around this security feature.


Apple will not advise you of the previous owner's contact details, nor will Apple pass your details on to them.


More information:

About Activation Lock on your Apple Watch - Apple Support

Nov 14, 2017 12:51 AM

Reply Helpful
User profile for user: Dexroy

Question: How to take off activation lock without knowing it