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Question: Downloading Icon stays back on Safari 11

In Safari Version 11.0.1 (13604.3.5) - whenever I download an item, the download icon stays back on the browser.


Check the below screenshot where on the Download Now button - the Safari Download icon can be seen.

User uploaded file


This icon stays no matter which app you are using. Only when I restart Safari, does the icon go away.


Is there any solution for the same ?


Amit Desai

MacBook Air, macOS High Sierra (10.13.1)

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Nov 14, 2017 3:24 AM in response to adesai12 In response to adesai12

Go step by step and test.



1. Delete Caches and test.


Close all windows and quit all applications.

Hold "option" key down and click "Go" menu in the Finder menu bar.

Select "Library" from the dropdown.


Library > Caches > com.apple.Safari

Right click the com.apple.Safari file and select "Move To Trash.

Close windows and relaunch Safari.



2. Delete com.apple.Safari.plist file and test.


Backup your Mac.

Empty the Trash.

Quit all applications.

Hold the option key down and click the "Go" menu in the Finder menu bar.


Select "Library" from the drop down.


Library > Preferences > com.apple.Safari.plist

Right click on it and select "Move it to Trash".


Restart and relaunch Safari. Click “Start using Safari” link at the bottom.


If this doesn’t help, “Put Back” the com.apple.Safari.plist


Right click on the Trash icon in the Dock and select “Open”.

Right click on the com.apple.Safari.plist and select “Put Back”.

Choose”Replace”.


3. Sometimes third party software can cause this kind of a problem.

Please run Etrecheck and post the report here.

https://etrecheck.com

Download it, open Downloads folder, click on it to open and select ”Open”.

Select a problem from the “Choose a problem” popup menu box, and then “Start EtreCheck” in the dialog.

Click “Share Report” button in the toolbar, select “Copy to Clipboard”, and then paste it when you reply.

Nov 14, 2017 3:24 AM

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Question: Downloading Icon stays back on Safari 11