Announcement: Upgrade to macOS Mojave

With features like Dark Mode, Stacks, and four new built-in apps, macOS Mojave helps you get more out of every click. 
Find out how to upgrade to macOS Mojave > https://support.apple.com/macos/mojave

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Question:

Question: Using internal mic: sound input level greyed-out

Hi all!


I can't find a way to get Input sound working on my iMac. I can't here myself in any Photo Booth film clips I make, and I can't be heard in Skype. Output works fine, I can hear music etc.


When I go to System prefs I see that the Input Level indicator is "greyed-out" - it simply doesn't respond at all...

screen cap bellow illustrates the problem.


User uploaded file


I notice that when I connect earphones, the Input Level flickers to life, then "dies" again... not quite sure what this indicates - a hardware problem?


Very happy for any tips that may solve this problem!


Thanks in advance :-)

iMac, OS X Yosemite (10.10.5)

Posted on

Reply

Page content loaded

Nov 15, 2017 4:54 PM in response to Momech In response to Momech

Hi Momech,

I understand that the mic on your iMac does not seem to respond to any input, and I'm happy to provide some help for this issue.


I recommend that you test this issue in safe mode and a new user. The following articles have steps for each, as well as steps to take depending on whether the issue continues:

Use safe mode to isolate issues with your Mac - Apple Support

How to test an issue in another user account on your Mac - Apple Support
Thanks for using the Apple Support Communities. Cheers!

Nov 15, 2017 4:54 PM

Reply Helpful
User profile for user: Momech

Question: Using internal mic: sound input level greyed-out