Question: Postscript error on print jobs to HP printers ( undefinedresult )
We've noticed an increasing number of issues with our users experiencing the following postscript error when printing to our HP printers:
OFFENDING COMMAND: show
Note: sometimes the offending command will be 'xshow'.
-We've seen this happen on 10.10, 10.11, 10.12, & 10.13.
-This has been confirmed to occur on the following HP models: M602, M603, M605, M651, M680, M880.
-Problem persists regardless of the postscript printer driver used.
-We've successfully printed the same offending files to other printer manufacturers (using the same 'Generic Postscript Printer' driver).
-Updating the firmware on devices has not resolved the issue.
-Updating the HP Printer Software to 5.1 (HP Printer Drivers v5.1 for OS X) has not resolved the issue.
-Resetting the Print System from System Preferences has not resolved the issue.
Note: in our printing environment, we are set up to only use postscript drivers.
MacBook Pro with Retina display, macOS High Sierra (10.13)