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Question: my iphone 6s+ has an illegal tracker on it that was installed via: email. Any idea how to remove?

iPhone 6s+ Illegal Tracker through Apple Maps sent via email from a trusted partner. I've contacted Apple 2 x's -5 hrs of conversation. Only to be told I can't use anything on my phone now. Maps, Find my iPhone, and they changed my address to thier Headquarters in Ca. There has to be a way for Apple to uninstall the maps on my phone then reinstall? No?

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Question: my iphone 6s+ has an illegal tracker on it that was installed via: email. Any idea how to remove?