Bouncing beach ball on Mac Air
How do I stop the spinning beach ball on Mac Air
MacBook Air (13-inch Mid 2011), OS 10.12.6
How do I stop the spinning beach ball on Mac Air
MacBook Air (13-inch Mid 2011), OS 10.12.6
ok
EtreCheck version: 3.4.6 (460)
Report generated 2017-11-14 09:44:08
Download EtreCheck from https://etrecheck.com
Runtime: 2:12
Performance: Excellent
Click the [Lookup] links for more information from Apple Support Communities.
Click the [Details] links for more information about that line.
Click the [Remove/Report] links to remove adware or update the whitelist of legitimate software.
Click the [Clean up] link to delete unused files.
Problem: Beachballing
Description:
beach balling
Hardware Information: ⓘ
MacBook Air (13-inch, Mid 2013)
[Technical Specifications] - [User Guide] - [Warranty & Service]
MacBook Air - model: MacBookAir6,2
1 1.7 GHz Intel Core i7 (i7-4650U) CPU: 2-core
8 GB RAM Not upgradeable
BANK 0/DIMM0
4 GB DDR3 1600 MHz ok
BANK 1/DIMM0
4 GB DDR3 1600 MHz ok
Handoff/Airdrop2: supported
Wireless: en0: 802.11 a/b/g/n/ac
Battery: Health = Normal - Cycle count = 407
iCloud Quota: 12.05 GB available
Video Information: ⓘ
Intel HD Graphics 5000 - VRAM: 1536 MB
Color LCD 1440 x 900
Disk Information: ⓘ
APPLE SSD SM0256F disk0: (251 GB) (Solid State - TRIM: Yes)
[Show SMART report]
EFI (disk0s1 - MS-DOS FAT32) <not mounted> [EFI]: 210 MB
(disk0s2) <not mounted> [APFS Container]: 250.79 GB
USB Information: ⓘ
USB30Bus
Apple Inc. BRCM20702 Hub
Apple Inc. Bluetooth USB Host Controller
Thunderbolt Information: ⓘ
Apple Inc. thunderbolt_bus
Virtual disks: ⓘ
Macintosh HD (disk1s1 - APFS) / [Startup]: 250.79 GB (117.77 GB free)
Physical disk: disk0s2 250.79 GB (117.77 GB free)
(disk1s2) <not mounted> [Preboot]: 250.79 GB
Physical disk: disk0s2 250.79 GB
(disk1s3) <not mounted> [Recovery]: 250.79 GB
Physical disk: disk0s2 250.79 GB
(disk1s4) /private/var/vm [VM]: 250.79 GB
Physical disk: disk0s2 250.79 GB
System Software: ⓘ
macOS High Sierra 10.13.1 (17B48) - Time since boot: less than an hour
Gatekeeper: ⓘ
Mac App Store and identified developers
Possible adware: ⓘ
Adware: /Library/LaunchDaemons/com.MyUpdater.agent.plist
Adware: ~/Library/LaunchAgents/com.updater.mcy.plist
Adware: ~/Library/LaunchAgents/com.updater.watch.mcy.plist
3 possible adware files found. [Remove/Report]
Clean up: ⓘ
/Library/LaunchDaemons/com.MyUpdater.agent.plist
/Applications/MyUpdater/MyUpdater -guid 47205732988671239 -source nwt-1633
Executable not found!
One orphan file found. [Clean up]
Kernel Extensions: ⓘ
/System/Library/Extensions
[not loaded] com.quark.driver.Tether (1.1.0d4 - SDK 10.4) [Lookup]
[loaded] com.quark.driver.Tether64 (1.1.0d3 - SDK 10.6) [Lookup]
System Launch Agents: ⓘ
[not loaded] 8 Apple tasks
[loaded] 167 Apple tasks
[running] 112 Apple tasks
[killed] One Apple task
one process killed due to insufficient RAM
System Launch Daemons: ⓘ
[not loaded] 39 Apple tasks
[loaded] 170 Apple tasks
[running] 112 Apple tasks
[killed] 8 Apple tasks
8 processes killed due to insufficient RAM
Launch Daemons: ⓘ
[failed] com.MyUpdater.agent.plist (? a12a7491 0 - installed 2016-08-17) Adware! [Remove/Report]
[loaded] com.adobe.ARMDC.Communicator.plist (Adobe Systems, Inc. - installed 2016-05-14) [Lookup]
[loaded] com.adobe.ARMDC.SMJobBlessHelper.plist (Adobe Systems, Inc. - installed 2016-05-14) [Lookup]
[loaded] com.adobe.fpsaud.plist (? 2afb3af7 defea098 - installed 2017-10-25) [Lookup]
[not loaded] com.apple.installer.cleanupinstaller.plist (? 1963bf56 0 - installed 2017-11-14)
[running] com.fitbit.fitbitd.plist (? 969bfef5 13febdad - installed 2012-06-22) [Lookup]
[running] com.fitbit.galileod.plist (Fitbit, Inc. - installed 2016-08-09) [Lookup]
[loaded] uk.co.canimaansoftware.ClamXavHelper.plist (Mark Allan - installed 2017-03-17) [Lookup]
[loaded] uk.co.canimaansoftware.ClamXavHelperUpdater.plist (Mark Allan - installed 2016-09-11) [Lookup]
User Launch Agents: ⓘ
[loaded] com.adobe.ARM.[...].plist (? c8cc50de 6544c040 - installed 2015-10-14) [Lookup]
[loaded] com.dropbox.DropboxMacUpdate.agent.plist (Dropbox, Inc. - installed 2017-08-11) [Lookup]
[loaded] com.google.keystone.agent.plist (Google, Inc. - installed 2017-09-27) [Lookup]
[loaded] com.updater.mcy.plist (? 3fe68d27 a2d0100a - installed 2017-07-14) Adware! [Remove/Report]
~/Library/Application Support/updater_mcy/updater_mcy
[loaded] com.updater.watch.mcy.plist (? 6165ad2d a2d0100a - installed 2017-07-14) Adware! [Remove/Report]
~/Library/Application Support/updater_mcy/updater_mcy
[loaded] com.user.UninstallAD.plist (Apperience Corporation - installed 2016-09-11) [Lookup]
[loaded] uk.co.canimaansoftware.clamxav.UninstallWatcher.plist (Mark Allan - installed 2017-03-20) [Lookup]
[loaded] uk.co.canimaansoftware.clamxav.freshclam.plist (Mark Allan - installed 2017-03-20) [Lookup]
Internet Plug-ins: ⓘ
FlashPlayer-10.6: 27.0.0.187 (installed 2017-11-14) [Lookup]
QuickTime Plugin: 7.7.3 (installed 2017-10-25)
AdobePDFViewerNPAPI: 17.012.20098 (installed 2017-10-04) [Lookup]
AdobePDFViewer: 17.012.20098 (installed 2017-10-04) [Lookup]
o1dbrowserplugin: 5.41.3.0 (installed 2015-12-17) [Lookup]
Flash Player: 27.0.0.187 (installed 2017-11-14) [Lookup]
googletalkbrowserplugin: 5.41.3.0 (installed 2015-12-11) [Lookup]
Silverlight: 5.1.30514.0 (installed 2014-12-14) [Lookup]
JavaAppletPlugin: Java 8 Update 77 build 03 (installed 2016-04-13) Check version
Safari Extensions: ⓘ
[enabled] AccessSearch - Uttanka Sievers - http://www.yahoo.com (installed 2017-07-14)
3rd Party Preference Panes: ⓘ
Flash Player (installed 2017-10-25) [Lookup]
Java (installed 2016-04-13) [Lookup]
Time Machine: ⓘ
Skip System Files: NO
Mobile backups: OFF
Auto backup: NO - Auto backup turned off
Volumes being backed up:
Macintosh HD: Disk size: 250.79 GB Disk used: 133.02 GB
Destinations:
Seagate Backup Plus Drive [Local]
Total size: 999.86 GB
Total number of backups: 3
Oldest backup: 5/4/16, 12:12 PM
Last backup: 5/5/16, 5:14 PM
Size of backup disk: Excellent
Backup size 999.86 GB > (Disk size 250.79 GB X 3)
Top Processes by CPU: ⓘ
6% WindowServer
2% kernel_task
2% firefox
0% fontd
0% galileod
Top Processes by Memory: ⓘ
1.53 GB firefox
844 MB kernel_task
122 MB mds_stores
109 MB system_installd
105 MB Finder
Top Processes by Network Use: ⓘ
Input Output Process name
7 MB 240 KB firefox
427 KB 34 KB mDNSResponder
20 KB 28 KB apsd
15 KB 3 KB cloudd
6 KB 3 KB netbiosd
Top Processes by Energy Use: ⓘ
84.72 firefox
10.72 WindowServer
2.78 mdworker
2.50 mdworker
2.48 mdworker
Virtual Memory Information: ⓘ
3.57 GB Available RAM
1.70 GB Free RAM
4.43 GB Used RAM
1.87 GB Cached files
69 MB Swap Used
Software installs (last 30 days): ⓘ
Adobe Flash Player: (installed 2017-10-16)
ClassicWeather: 2.1.2 (installed 2017-10-25)
Adobe Flash Player: (installed 2017-10-25)
Adobe Flash Player: (installed 2017-11-14)
Reverb: 2.0.7 (installed 2017-11-14)
Open Any File: 1.2.2 (installed 2017-11-14)
Install information may not be complete.
Diagnostics Events (last 3 days for minor events): ⓘ
2017-11-14 09:39:11 Firefox.app High CPU use [Open] [Details]
for analysis of your system please post an etrecheck report
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Hi Jimmy, how do I post the report?
click "Share report" then "Copy Report" and paste the whole thing
Bouncing beach ball on Mac Air